Recent content by Kierso

R11.0 but with 9.1 bin files

Hi Guys, I hope someone has seen this before and has a fix. I have a customer with a system at 9.1 (12) All of the handsets are 9608. Anytime the system is rebooted within the users settings each User loses there login code. because of this they cant login unless someone manually goes into...

Hi Guys, Cheers for your replies. The system with centralized vm is connected to the main system over IPO Line WebSocket. Calls can be made between each site and busy lamp fields work. It is a standard group with some of the users within the group. The users extensions light up when the they...

H Then Hunt Group number or the Hunt group Name still doesn't light the users IP9608G phone

H<Group_Name> Allows the user to receive message waiting indication of new group messages. Enter H followed by the group name, for example HMain. The group is added to the user’s Visual Voice menu. On suitable display extensions, the hunt group name and number of new messages is displayed...

Hi Guys, I have two IPO V2 11.0 system with centralized voicemail. The remote site which has been set to centralized voicemail the users handsets don't light up when they have a night message in a group. All of these users have within the source numbers, H Hunt Group Name V Hunt Group...

The person who set up the network doesn't seem too helpful. I will have to run a trace and monitor to see if I can capture anything? can you recommend what settings I should activate on the monitor tool. I cleared all and switched everything on within the SCN tab. As they arnt that helpful it is...

HI Guys, I have two IPO systems linked together with Small community network (SCN) Or now called IPO line. One site with VMPro and the other centralized vm. Both sites can call each other and vm works with a AA but after time the link goes out of service? I manage to get it back up again once I...

Hi Guys, Cheers for your positive responses. I have tried every username and password combination I can think of which includes Administrator, Administrator and Administrator password :) The App server is a standalone server which was installed by another supplier. My company did upgrade from...

Hi Thanks for your reply. I downloaded the latest Putty. I enter the Administrator and then get the prompted to enter password. I enter the Administrator password and get "Access denied" It would make you think the Password was incorrect. I am currently remotely connected to local machine...

Hi Guys, A customers IPO and App server had been upgraded from 9.1. to 11.0. I can log onto both the IPO and App server using the Manager software and by logging onto the servers Web UI with the account, Administrator and the adminpassword. When I try to use either Putty SSH or WinSCP to...

Hi Guys, Would anyone know if this is possible. When an internal Extension is speaking to and outside caller and they need the outside caller to listen to a pre-recorded message or some sort of disclaimer and then the extension user can talk to the outside caller again once the greeting has...

Hi Guys, Could anyone help me with this isse. I have an Office 365 business account which is attached to Outlook. We also have other accounts such as accounts@email.com, sales@email.com that we can view the emails that do come into these mail boxes. We dont want customers having our own...

What happens if you ring from and external phones (Mobile phones). Does it continue to ring on the mobile phones when the extension internally stops ringing? Or does the mobile get answered?

Hi Guys, I have a Panasonic KX-TPA600 registered to an NS700. The phone can receive calls from the local extension but cant make calls. When you dial from the extension it gives and unobtainable tone. I factory reset phone and configured again but it continued to have the same issue. I was...