Recent content by JonnyB82

Just bumping this question back up to the top, in case anyone can offer me any advice... :-)

We were forced by Oracle to upgrade to v5.5 MR1 to use Windows 10 WS6's back in 2018, however this version broke the suspend/resume functionality for us in RES. We are now on v5.7.5, which has fixed the suspend/resume, and the only issue I have found so far is printing multiple condiments (with...

@mvelazquez A little basic feedback... as I am far from an SQL Wiz ;-) I have just tried your select statement on our local database, however the SubTotal and Total results returned are identical, so SubTotal is showing the Gross Sales before Discount figure, and Total is showing the same...

Hi All, Could anyone 'in the know' kindly offer me some advice/guidance here...? We have a community interest charity (CiC) setup under our group, that raises money for a number of very worthy local good causes. I have been approached by the CiC's Director to see how easy it would be to allow...

Hi, I am not looking to advertise on here as i'm guessing it would be against forum guidelines, but just wondering if there is still a market out there for secondhand workstations, and if eBay would be the best place to advertise them, or if there would be a better place on the web suited for...

agreed, over the years we have had around 15 WS4LX tills randomly turning themselves off when the power supply has had it... we are now swapping out all WS4LX as they are now not covered under our support contract.

Hi All, The majority of our companies RES3700 configuration has been historically inherited from my predecessor(s), but I am needing some advice on our current gift voucher & advance deposit procedures... Basically both voucher sale and advance deposits are transacted by using non-vatable...

As I mentioned before, if it is a Micros mTablet that you are using, it does not matter if the Wired/Wi-Fi adaptor's are set to different static IP's, it will not work unless you disable the wired adaptor (right click in network settings, and select disable). As you have setup the tablets IP...

Here's a long-shot... but... Is the autosequence server actually running on your RES3700 DB server? if so, log into POS config on that server, and go to Reporting > Autosequence Steps > find the Autosequence Report in question, then test what happens if you select to 'override default printer'...

If you have Micros mTablets, you will only be able to use the Wi-Fi OR Ethernet connection at one time, make sure you do not have both network interfaces enabled at the same time within Windows network settings. Also, if you have updated the IP settings of the tablet in POS Configurator, you...

Hi All, Sorry I should have updated this thread earlier... the issue is now resolved. The MDSHOSTS.XML file on the mTablet had not updated, and was not showing the correct details for itself in the file. I tried to update the Hosts file via devices in POS Config, and reload the DB in control...

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I think I have worked out a rough/roundabout solution... I only need to swap between two RVC's at this time, so: Have created two Macros that reside on the Bar managers screen, one to change to RVC1 and another for RVC2... RVC1 Macro, step 1 prints current cashier uws report, then using...

Sorry I can't help with your issue, but just wondering if have you seen that Oracle now have a new 7" Windows 8.1/10 tablet released, it's named the Tablet 720 and is very similar to your Panasonic device, albeit supported by Oracle to run RES3700 and has a magstripe reader built in, as well as...

Hiya, just a wild stab in the dark here... are you using the mTablet via Wi-Fi or via a LAN connection? was just wondering if there is maybe a conflict with the data going on.. I know ours used to only run either on LAN OR WiFi but couldn't be both... so we had to disable one connection method...