Recent content by jb3141592

Hi makemetrend, Sorry, but this is going to be as helpful as the last answer (not very). Get in a CUCM Express if you have the budget - just ditch the Avaya! Even replacing it with FreePBX/Astrix or anything would be easier. J

Hi IPGuru, RTP Keepalives was one of the 1st things I checked. They are on. Normal calls are working fine - just RTP Relay via Mobility. J

I spun up a test FreePBX with all the same settings (Network/SIP/IP's etc...) and shutdown the Avaya. All calls working fine with FreePBX and RTP Relay. So nothing on the firewall/network that is causing this issue. Defiantly something wrong with the Avaya. Long term will probably migrate to...

Well, spend the night upgrading to 9.0.11 build 1003 still have the same issue [sad] totally confused

Yep, its a very old inherited system. I hate it [bigsmile] - I'm normally a Cisco call manager guy. Where is the best place to get the bin files / upgrade files for the newest 9.X I can go to? Sorry if its obvious - really new at this Avaya system.

Hi Janni78, Yes sending the Internal IP, the teclo is manipulating that bit on there end. I could never get it to send the public IP when I was setting it up, no matter how much I played with the 'Network Topology' settings. Thanks J

I've double/triple checked the firewall. No blocks and no ALG. Attached the packet capture (link), if you want a look at the SIP trace.... I've checked but didn't see anything. http://94.177.215.233/packet-c_17042020.zip See included excel file - orange didnt work - green worked. I am on an...

Hi All, I have a very strange issue. When using Mobility/callback (dial in > dial back out). I get audio only 50% of the time with RTP Relay (approx.) I did a packet capture on our firewall and out of the six calls I made. I can see no difference between the three that worked and the three...

LAN 1 = Is going to my Router/Firewall. All the firewall/routing settings are correct there (or I wouldn't be able to ping the other devices). LAN 2 = This is going directly to the ISPs SIP trunk router.

I have my PC configured with two IPs one on the PC subnet and one on the Voice Subnet in-order to access the Avaya. But this is far from ideal.

Hi All, I have a Voice subnet (10.0.200.0/24) and a PC Subnet (10.0.100.0/24) - both with gateway .1 My IP Office is on 10.0.200.11 My PC is on IP 10.0.100.135 All the phones are working, and I can ping them all from my PCs subnet. The only device I cannot ping is the IP office. The IP Route...

Thank You all! This is just what I needed. For anyone else that finds this thread. I used: FNE:00 (for dialtone) FNE:33 (for callback) Here is the list of FEN Codes: https://www.ipofficeassistance.com/fne-codes-decrypted/

Hi All. Just wondering if its possible to use Avaya IPO to bridge two external calls. Maybe via the Auto-Attendant? For example, can someone use there mobile to make a international call via the PBX so the company picks up the costs rather than the user? In Summary: External Caller ---->...