Recent content by Irish1Pat

Eartel, I suggest for program changes, using the 5 volume set of System Manager Manuals. These are a part of the CD's mentioned by Ken. If you don't have much experience with Aria software, I also suggest sub'ing it out.

Anytime during 2013, change the year back to a year that matches each day of the month & each day of the week for the entire year. As an example, if the current year was a leap year, the year to choose to change back to must also be a leap year. If not, reports will be skewed, CDR will be...

Supporting a single MAS w/ MSS R2 w/ latest SP & patches integrated to a Siemens Rolm using DSE. I am trying to setup a caller app with menu only (which might be able to change to ext, mbx or caller app menu option) that has only 1 option (key 1) to choose, and if there is no caller input, the...

In Procomm start a capture file immediately before you hit the "p". Procomm defaults the capture file to a .cap file type. Open windows explorer & surf to the Procomm capture folder and change the file extension from .cap to .txt. Then open with Notepad. Should be good to go.

I'm looking for suggestions on how others might perform an upgrade as stated above. Here are some scenarios to consider: 1. Begin with MAS1 and the MSS. Complete all servers back to back until all servers are completed. 2. Begin with MAS1 and MSS and complete on first day. Bring system up for...

Dave, What does CDR show when you try logging into that mbx and other mbxs? You can paste the results in a reply. Can you change mbx 3743 (in menu 9.1.1)? The other mbxs that were tested, were they also type 32? If all were type 32, try a different type. What are the results? If not type 32...

The Aria software is unable to announce the year 2013. This only comes into play when listening to the envelope information of a messgae that was recorded in 2013 and played back in 2014 or later. That's all the ill side effects for 2013. Fast forward to November 24, 2015 20:15 local time...

Several people have them.

Good afternoon, The MM is R5.2 with #5 MAS servers using EXCH backend. The SP & patch level is SP 9 (9.2.484.9007). Opening the VMSC and expanding the Message Application Servers reveals MAS servers 1, 3, 4 & 5. MAS2 is not shown. I tried to add a MAS (intending it to be MAS2) to the VMD by RH...

Is your existing voice mail system an Octel? If yes, which model, 250/350 or 200/300 or some other model? Let us know if you still need help.

1 MAS w/ MSS R2 Dialing into MAS using dialup network connection from PC yields the error in subject line. Used 2 other logins - same result. Had customer share their PC desktop to access MAS to reset the services account pswd. Verified services account is a member of domain administrator...

JonnieJ, What results have you collected from the PBX list trace commands, run several times using different objects to trace? I suggest creating a duplicate vdn/vector w/o BSR, run a list trace and capture the results. Compare the traces to see the differences. Be sure the Vmbx number is...

I was asked to change the day of the holiday in the VMSC AA. Everything tried has yielded the same result: "The date specified is invalid." I have dup'd the problem on R2, R4 and just now on R5.2. The R2 & R5.2 are MSS backends (both at latest SP & rel) while the R4 is Exch backend running I...

3 items were completed to resolve the error: 1) The MAS Send operation was not completed. Completed it. 2) Suspect (95% sure) the VVSTS trusted server pswd was mistyped, which caused us to... 3) Rebuild the VVSTS trusted server. MWI now working normal. Happy dance time. Pat

Along with the Klaxton horn, be sure to use a proper button label for the associated appearance. The label can be obtained at the same retail location as the horn itself.