Recent content by impala

There is a Compact Flash card plugged in.

We have a CS1000e rls 5.0 and this error record is printing on my screen and does not stop scrolling with the same message. What does this mean and how do I get it to stop? No archives were completed since Sep 20 00:01:00 2011 0x21643178 (tEvtColl): disk cache error: device 3a3f780 block...

It is the older Option 11 and it has to be in card slots 1-9

Is it possible to place a TMDI card in any slot or does it have to be in the first cabinet?

We have a CP 150 3.0 and when a call is left in the General Delivery Mail Box it is forwarded to a mail box that has Unified Messaging on the PC. The problem is that most of the calls dont come up in Unified Messaging. They come on the phone but not in UM. The ratio is about 1 in 10 messages...

How do you create a data route?

We can connect to the BCM and the IP phone registers, we can call to any ext but they cannot hear and we cannot hear them. When we call the IP Phone via the DID it rings and we can talk.

We have a BCM 50 Rls 5.0 and we have set up VOIP phones off prem. When we call the ip phones via the ext number we cannot hear the users but when we call the DID of the Voip phone it comes in clear we can hear them and they can hear us. What settings need to be changed?

Is there a procedure on how to install the patch software? I need to install this patch on my VM. Any assistance will be appreciated. Thanks

we have a call pilot 150 with one unified messaging user. when messages come in after hours on the general mail box they are transferred to a mail box that has unified messaging. when the user comes in the office in the morning he checks his outlook for um messages. on some occasions the...

We have a CS1000 switch with rls 4.0 software. Is this system not supported by Avaya, we are looking to add 50 TN's for this system but are not sure if we have to upgrade to 6.0 to add TN's.

Are you able to add sets to a SRG BCM?

I recently installed a 12 port digital set key code to my BCM 50 rls 3.0. It took and show the 12 digital stations but when I plug a phone in any of the ports and press the intercom key the display show "Not allowed" Is this a bad system or a bad key code? I wiped out the entire hard drive...

What are the steps to upgrade a BCM 400 Rls 3.0 to a BCM 450 r;s 5.0. Do you use the Migrate procedure?

We have a BCM50 rls 3.0 and a i1140e with KEM unit but the KEM unit does not light up. This is the first time I have installed the KEM and was not sure if it should light up. Do I have a bad KEM or is there somewhere in programming that allows this?