Recent content by grs033

Sean, I guess I'm not understanding what I need to do. Am I changing route-pattern 1 to look like this...? change route-pattern 1 Page 1 of 1 Pattern Number: 1 Grp. FRL NPA Pfx Hop Toll No. Del Inserted...

I seem to be missing something here. The POTS line is the only trunk assigned in Trunk Group 2. So I set up the fax line with COR 9 which has an FRL of 7. I then set up Route-Pattern using group 2 and FRL of 7. It doesn't look like there's anything to change in the ARS Analysis. Please see...

Good evening, I did some searching on here to find the best way to route outgoing calls from a fax extension to a specific Trunk Group. The only examples I found was how to accomplish this on a CM with partition route tables. The switch I need to set this up on is a Prologix G3 V6, which...

Joe, I used the butt set to test the analog lines and verified that the sets themselves are fine. I heard the hum on the butt set. David, Yes. As one of my early troubleshooting steps, I moved the cabinet’s chassis ground from the AC wiring to the telco ground to eliminate difference in...

Sean, I was thinking of also having them get a battery backup to keep things running until the generator transfers over. That could help condition the power as well. Joe, No alarms except for an unplugged extension (which is on purpose). I ran tests on the CO Trunk board and replaced the...

Joe, One of the first things I did was performing a Reboot System 4. I would be inclined to get a new CO Trunk Card, but the hum is also occurring on analog extensions. So I'm thinking it must be a deeper issue.

Good morning... I maintain on the side a legacy Definity G3V6i Prologix switch for a friend's business (yes... old school, I know. But they like it and it still works well for them...). I'm good enough at Definity to get by, but I'm more of a Nortel guy. So I'm turning to you guys for help...

Hello folks, I have a problem with a Definity switch with an Intuity AUDIX LX 1.1 vm system. It is set up with mode code integration. Suddenly, with no configuration changes on either end, external calls are being dumped by Intuity AUDIX when the coverage path arrives at the vm system. For...

1a22ip, I removed the "," in the name (so it appeared as "SMITH JOHN") and its still doing the same thing with the small d at the very end of the display, and no other information.

Is there anything anyone can think of that I missed?

Joe, I'm not seeing anything in cha sys cover regarding names. Is there somewhere else I should be looking? Here's what I have...

Good Morning, I'm experiencing an annoying issue regarding calls that go to coverage. I'm sure it's an easy fix which I'm overlooking, but I did a lot of google searching and manual reading and I'm just not finding the answer. The switch is running G3csiV6, and the issue I'm experiencing is...

Just a quick question since I saw this thread... I purchased a Definity Prologix switch off eBay, and could not get into the processor. I called the company that the switch came from (ebay seller provided that info). They told me that the system was removed from a manufacturing plant which...

You, AvayaTier3, are the best!!!! The method you gave to remove the boards worked great! And I actually was in dispay system-parameters hospitality looking around for the phantom number, and I breezed right by the failed wakeup field. It was right under my nose all along! Thanks so much!!! I...

Unfortunately, those circuit-packs did not come with the system. The ones I do have are different types/vintages of Digital Line and Analog Line packs.