Recent content by GMCommunications

Found a work around in building a bogus ACD group NCFW to external number and works fine. Don't know why but this is second site I have heard using this work around. The set CFW's just 4 digits and people calling from outside goes to cell phone instead of intercept to operator. Thanks for help...

I have 19 bldgs with different DID's and NXX'S. We use CDP that is in Ld 87 to direct numbers to different bldgs using PRI's. Hope this helps.

The working site is still just using 4 digit dialing and not calling like a parent or other police. I will check it out anyway. 4 digit dialing works 100% of time anywhere in district. The problem is DID calls from the outside world that go to intercept.

Site C in an Elementary for the same customer. I can 4 digit dial across tie line to site A across tie line to site B telephone back across tie line to site A and out 2-way DID to cell phone with no problem. Site A is an Option 81 and site B is an Option 61C. Both are on 4.50W software. They use...

TRNX=yes EXTT=YES RDB TRO=YES STILL COMES IN DID TO TIE TO SET TO TIE TO INTERCEPT INSTEAD OF GOING BACK OUT 2-WAY DID TO CELL PHONE.

did not work. The scenario is as follows: outside call-->PRI trunk (ncos5) site A-->PRI trunk (ncos 5) to site B--> telephone (ncos 6)call forwarded to external number-->PRI (ncos 5) to site A-->to outside PRI (ncos 5) to LEC. Both sites have RDR set to CFF. IF I 4 digit dial from site A to site...

Thanks, I'll try this and let you know.

Have a high school with PRI going to the admin bldg. Admin bldg distributes all calls for the district thru PRI's from LEC. Site B (high school) has police that want to call forward all calls to their cell phones. External calls come in to site A (admin bldg) then to site B, then back to site A...

I was afraid of that. Thanks guys

I have a customer who has an Option 51 that has not been touced in years as far as upgrades. They are on X11 Rls. 19.6 and Rls 12 Meridian Mail. Their original vendor who is also a LEC never upgraded them when they had the chance. The last vendor never performed backups on the mail. Two weeks...

After being able to download updates from Microsoft, I was able to set time zone correctly. Time stamp now matches the PBX and CP server time. Thanks

I'll try this this weekend and let you know. Thanks

Time stamp on messages is ahead by 30 minutes. Time zone should be set for East Coast GMT -5:00 hours. Have working now on work around set server time zone to Caracus GMT -3:30 hours. I just installed new drive for this reason and performed a restore over the weekend. It works but is not...

The server time is synched with the PBX, Internet time update was already turned off. Windows Time Service is now disabled. Is there a re-boot required for changes to take effect? I know voice and Meridian Mail, but Call Pilot is a totally different beast.

Does anyone know of an outstanding problem on Call Pilot 4.0 on a 201i card where the voice mail says it is a half hour later than it really is. I was not here for the original install and I can't recall if there is or not. Any help or input would be greatly appreciated.