Recent content by gleduc

Hi The set relocalation will work only with digital set, it's doesn't work with analog set... GL

Hi all We have a problem with a customer who have: BCM450 R6 with lastest patch RAID enable Expantion Cabinet 2 x GASM8 and other module The problem is when power failure or reboot , the 2 GASM swap! Example: we have extention 2601 on port 5201 and extention 5701 on port 2001 after the reboot...

ahhhhh, it's work perfect!!! Thanks.

Hi I want to know if it is possible to reach an extension (who have a forward unconditional activated)? with anoter extention (hunt group ou virtual user or any other?) Thanks

Hi, I have a customer who want's 2 ext on the boss phone. the first extention will ring only on the secretary phone (she need to have her extention too) the second extention will ring only on the boss phone (no body have to know this extention execpt for the secratary) When the boss call...

Thank you for the fast answer. I found my problem, it was because I had selected the check box 'synchronize call' in the hunt group. If we need to give option, we can't select this. GL

Hi, I have a custome with a IPOffice R8 and VM Pro. They want: when someone is in a queue and listen the anouncement, they can press 1 to leave a message or stay on line to stay in the queue. Here is what I did, but when I presse 1, it's doesn't work (it continue to queue) -I put a menu in the...

Not yet, I still have this problem. gl

I think we have to wait for another patch...

Thanks for your answer. Do you have to paid for the technican support? gl

No one have this trouble? gl

Hi, we are a Nortel dealer and we would like to sell another brand of phone system. We look for 3Com but I have some questions: Compare to Nortel, what the price look like? Can we have technical support easily? It is a good product or we will always have to return to our customer? Thanks all gl

Hi, I have a problem with my weekly report of my RCC. It report gives me a period from Tuesday to Monday instead of Monday to Sunday. I have this problem since I have applied the latest VM patch. I have tried to uninstall the software, and reinstall it, no change. I use a bcm450 up to date and...

Hi all My problem is resolve, with the answer of telcodog, I found in Configuration/Telephony/Dialing Plan/Line Pools and select my PRI bloc, in Call by Call Limits we can enter maximun outgoing and incoming call. So I put 69. Thanks all for your help telcodog, I give you a star! gl

Hi all, thanks for your respond. SupportDube; the provider confirm me that we have 3 d-channel and all three are up. At the bcm side, no alarm, and if the 2 PRI are full (46 lines busy) for outgoing call, the systeme give me: <congestion system>, for incoming call, we get a fast busy...