Recent content by geoff84

I think we're going to have to upgrade! Thanks for your input.

Thanks for that. Does it have to be a minimum of R16 for the '02' version phones to work? We have a couple of them but they're configure for md110/MXone and we can't get them to 'upgrade ' with a bp250 txt file.

Sorry but this is a BP250 question. Anyone know if the V2 dbc422 is compatible with an R13 system? If not, what version does the BP need to be at? Any advice much appreciated.

Anyone in the UK using Frontier Voice & Data (hostedipt.co.uk) Sip trunks. We have a couple for trial purposes but having problems getting them to work incoming & outgoing. Thanks.

We had a similar issue. We had already done what jonlovejoy is suggesting, but things then went horribly wrong. The original 4 DAP's then wouldn't come back up. Eventually got all 5 DAPs working at 4910b502.

We had problems with the 1608-i on pre V6 systems. Had to replace them with 1608s.

The problem is with the premicells not the Avaya.

There are 2 versions. Progressive & Predictive. Predictive will usually set up more calls than you have agents available. Causing the problem of silent calls for the called parties, although there is legislation that is supposed to have stopped this.

Probably all BP's in the UK

Don't forget,in the UK, if copyrighted music is used as MoH then a PRS license is required. Knowledge is knowing that a tomato is a fruit. Wisdom is knowing not to put it in a fruit salad.

People possibly mistake you for a charity worker !!!

Probably give that a try next time it starts playing up. Thanks.

We have had the same problem re-ocurr having gone through the 3.2.999 process. A soft reset has no affect but a power on/off appears to do the trick.

We use Voiceflex on our in-house system and on a couple of customer systems. No problems.

It's called the "Celebrated Pork Pie Establishment". Quite a modest name !!! Very near the castle.