Recent content by frontier4195

Thanks. I will go to site and check this information

I have a hotel that wants unoccupied rooms to be able to call long distace and 800 numbers. Right now the PMS system restricts the calls in unoccupied rooms. Is thier a way to override the PMS for this?

Have a customer that used to have 3 offices and 50 employees and was using VMPRO. Now they have one office with 6 employees. The PC running VMPRO is dying. Is it as simple as in Manager going to system/voicemail/ and changing the setting voicemail type to embedded to make the change. I know I...

I purchased a R11 upgrade license and 5 ip end point licenses. I loaded them on system and the 5 ip endpoint licenses are there. The other license says "software small site upgrade" . This is my first r 11 upgrade so is this the correct license? When I have upgrade systems in the past it usually...

We were a AT&T , Lucent , Avaya dealer since the early 90's. We left Avaya and went to Mitel in 1015 due to Avaya's financial issues and the bad dealer support they had. Mitel was stable and much better to us. Forward to 2021 and Mitel is just like Avaya now. Everyhing is cloud. Customers are...

This customer uses auto attendant and when you enter someones extension through it the phones ring like they should

This is happening to all phones all the time. I don't see any unusual short codes on any of the extensions

I have a new issue at a customer. When they call any extension the speaker comes on instead of ringing. It also does the same thing when they transfer calls to any extension. When they transfer calls the speaker comes on so the call will not go to voice mail. Thanks for the help

Thanks teletechman it works!!!!!! I used relay.appriver.com port 2525. I unchecked Starttls and unchecked authentication. Thanks for everyones help. I hope I can return the favor.

teletechman should I check starttls or authentication?

I had voicemail to email working on their exchange server for over a year. They removed it and moved to office 365. IP office is 9.1.

Here is the latest trace with only SMTPhttp://files.engineering.com/getfile.aspx?folder=b118e5a6-6308-4471-be48-37a9431b8bfd&file=3-15-18.txt

Here its showing correct IP addresshttp://files.engineering.com/getfile.aspx?folder=f917f1c7-13d0-4707-9734-0de1cbe1a197&file=3-14-18.txt

Here is the latest tracehttp://files.engineering.com/getfile.aspx?folder=36a7065c-c8c1-49c2-9a53-5dbcbe5945ad&file=newest_vm_to_rmail.txt

That must of been an old trace I saw the period between 132.245 and fixed that.here is the latest trace. I did see on monitor a line that said"TLS client connection error 7533 source 10.0.1.224:443" The IP office is 10.0.1.224 and I have port 587 as the email port. Why is it showing...