Recent content by fhweich

Hi, I have a strange situation, We have 5 Pri's (3 on one controller, 2 on another) When I do individual trunk access I can pick up trunks 1, 2, 3 on each PRI but none of the rest. PRI's all up(green) Trunk status all Idle All use same COS and COR ACC code - *#2 e.g. *#2 0001 083XXXXXXX = OK...

Faulting application name: MitelMAPIGateway.exe, version: 10.0.0.11, time stamp: 0x5457e60d Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f0c22 Exception code: 0xc0000417 Fault offset: 0x0008af3e Faulting process id: 0x9d0 Faulting application start time...

Hi Bribob Thanx for the help. Stopped working aprox 4 weeks ago. Please elaborate on patched? Security updates applied on Mapi server: KB3124275 KB3124001 KB3123479 KB3121918 KB3121212 KB3110329 KB3109853 What log files can be of help. Server App Log have MitelMAPIGateway.exe errors Ver...

Good day I need help locating the reason voicemail and Advance UM integration stopped working. Configuration: Micollab 6.0.1.121.0 NuPoint UM 17.1.0.1.01 Mitel clustered environment (23 controllers, 5 local) MAPI gateway (ver 10.0.0.11) on Windows 2012 R2 server Exchange 2010 Hub server. Voice...

Thanks for all the suggestions Cracked it (perhaps we can still find a shorter method) For each DGT Trace *2X (X incrementing from 0 to 9) with output "Termination cannot be determined, more digits are required." X was the required digit then repeat with DGT Trace *2XY (Y incrementing from 0...

@sarond yes and no. The size of the site make changing the feature access code difficult.(user resistance) As an interim solution I added a secondary code *2# which is working fine. I've had the issue in the past locating a number and this instance just drove the quest for a solution...

Thx sarond All locate free DN queries give the same result - A free DN within the given range cannot be found. This is not possible since not all/any options in the range is programed. More accurate info for DGT Race *2...

Hi All Mitel 3300 member of cluster When dialling the feature access code *2 to pickup ringing ext there is a delay of a few seconds. DGT trace indicate more digits needed to route - thus indicating a number in system/cluster = *2??? How can one locate the number and location? eg *21,*235*...

@Wireman50 Yes same COR and COS

Hi all, thanx for te replies. Ext to forward external = 1114 COS 1 COR 4 Speeddial = 5046, actual number= 908XXXXXXXX override tol controll Ext can dial 908xxx... = OK Ext can dial 5046 = OK Ext Forward 1st alt or always to internal ext = OK Ext forward 1st alt or always to speeddial(5046 =...

thread1329-1585347 Scenario and problem solving attempt same as in referenced thread. Can not find the solution though.

good sugestions - Thanx yes IrwinMFletcher your summery of the setup is correct my reasoning - if the sip client can register on the Mitel and the internal call to a 5312 works then the gateway, network setup should be fine. If LoopyLou is correct and the RTP communication with SIP is between...

kwbMitel Thanx good point - i check but the interflow point (switch board) is not forwarding anywhere (eg voicemail)if that is what u ment.

It is the Exact same Path just accessed from either telco trunk DDI or from the MLAA option. Please let me know if i need to export any timer/path info and post.

IrwinMFletcher The internal calls does not go through the firewall The external calls go over the telco Thus can not be firewall related