Recent content by eniyamath

Distance alarm Loss of signal check the physical connectivity dis-sdsu

Hello friends is it possible to automatically log off by an agent once the office time finished. eg 5 pm agent came at 8 am start log on and when shift finished agent forget to log off. so can we schedule auto log off in OSCC v10

The new trunk must be added in trunk group for outbound calls

masviss is correct

in our OSCC we installed ASC call logger and working fine ASC call logger is the best solution

Hi I have created one extension in OpenScape 4000 V7.0 And i got an message in the display "mobile forced logoff" I cancel mobility and the same message showing in the display . I deleted the extension and created again and the same message shown in the display. I changed the device and I...

Hi After upgrade the release from V2R0 ro V2R1 the issue resolved External call forwarding is working.

Dear hipath4k can you help me to resolve the below issue.(Call forwading issue) Normal outbound calls are working but when the extension not answered the calls are not forwarding to mobile number. ITSP put the trace and told that national code is appearing in the invite and to message. It...

Dear Friends can any help to resolve the below issue. Normal outbound calls are working but when the extension not answered the calls are not forwarding to mobile number. ITSP put the trace and told that national code is appearing in the invite and to message. It should be [b]0502828214 but...

Hi Friends I am trying to open design data base from OSCC Manager and it ask for design database password I have not saved with any password Can any guide me why I am unable to open the design database . Regards

un monitored extension error giving while logging in for voice through agent portal

Dear Friends Can any one guide me how to upgrade the data base of oscc v10 r0 to r3 I tried many times but in end getting error

AGENT&SUPER&AUTOLOG&CAF;

Hi friends , Installed OSCC V10 R0.0.0 on Openscape 4000 V8. Agents are using CP 600 HFA phones Able to log In in phone Also able to change the state to available But the calls are not landing in Agent extensions The agent state show UNKNOWN in real time report view If any one face the...

Dear Sbcsu Thanx when i upgrade it done but with database unable to upgrade error in v10 r0 the agent status is showing unknown V9.0 was installed working fine,but in v10 i am getting these new issues. The agent real time status is not showig ,due to tahtcalls are disconnected befor e it...