Recent content by emags

Hi everybody, My organization has installed CUCM ver.11. before we used Ericsson MD110. To me I'm new to CUCM system. I would like to know how to set up boss to secretary feature so that secretary can monitor boss's phone. Your help is highly appreciated. Emags

Thanks, <ROEDP:ROU=83,TRU=ALL; ROUTE EQUIPMENT DATA ROU TRU EQU IP ADDRESS SQU INDDAT CNTRL 83 002-1 002-1-20-01 H'000000000000 83 002-2 002-1-20-02 H'000000000000 83 002-3...

Thanks, could you help please with this, how can i troubleshot this

Hallow every body, I need your help regarding in coming call(international) when received we can not hear them specifically route 83. Any advice please? below is my RODDP print out I'm using MD110 BC 12 <RODDP:DEST=all; EXTERNAL DESTINATION ROUTE DATA DEST DRN ROU CHO CUST ADC...

Any update... regarding the problem above

I am assigned to figured Call routing number 33333 to be forwarded to Nairobi Unite Service Desk during the operational hours from 8.00 am - 5.00 p.m. and then after 5pm all the telephone calls are automatically forwarded to Bangkok. Currently the number 33333 is being forwarded to Bangkok. I'm...

Dear All, I'm trying to configure a caller ID, that when a staff call from our system the caller number should be shown insteady of showing private number especially for international calls. I'm using MD110 BC12. Any tips please! Regards Emags

Hi every body, I'm trying to end ext with KSEXE commands but whenever i enter it denies; KSEXC:DIR=4094,EQU=003-2-50-12; NOT ACCEPTED DIR=4094 PERSONAL NUMBER... and when i try this; <SUDIP:DIR=4094,EXTYPE=DTS; DIRECTORY INFORMATION AT 11:53:47 26FEB13 DIRECTORY NUMBER : 4094...

Hi, we are trying to setup an ITSS Help Desk Center where we will have Three exts say 5700, 5540, 4450 with the call group number 5200. I need to initiate this using ACD facilite. But whenever i'm trying i got this reply ACGMI:GRP=5200,DIR=5700,PRI=1; NOT ACCEPTED ODN NOT AN AGENT These...

Any suggestion regarding this? Emags

Morning doktor. I'm waiting tour input support! Cheers, emags.

Sorry Doktor i was away after my post! I swapped from ICU to ICU2, also i tried to RFBOI:BPOS=002-1-71; and RFPUI:UNIT=DIM&DIR&ILCP&ILNP&MWP,LIM=2; but still the same. END <ALLOP; ALARM LOG IDENTITY: ICTR-ARUSHA VERSION: CXP1010101/2/BC12SP09/R6A DATE: 16OCT10 TIME: 09:08:55 CLASS: 2...

hallo, I'm having a problem with my Vmail, i have changed the ICU card, restated the system but no respond, it quite! when i print alarm i found this.. 282 STATUS ERROR IN INTERFACE TOWARDS ICS COMPUTER DATE TIME ALP NOIF EQU BRDID 15OCT10 09:59:32 1 1 002-1-71-00...

Thanks for your input, but i did all that by removing a line and connecting to phone all they ok! I restarted the LIM seems to be the same. But fun thing is that when i remove the ICU card i get the prompt answer of the Vmail that welcome to... then it hangs! could be the ICU card fault?

Hi there! This refers to you assistance as you requested the Vmail type is Diavox Yes i can log in to the Vmail <ALLOP; ALARM LOG IDENTITY: ICTR-ARUSHA VERSION: CXP1010101/2/BC12SP09/R6A DATE: 29SEP10 TIME: 12:05:28 CLASS: 2 274 DIGITAL TRUNK, CLOCK MALFUNCTION (SLIP) DATE TIME...