Recent content by dialtonetek

Hello all, I have several sites where I have direct line appearances? Also in Partner mode doesn't the system program just like the partner system? Station 10 & 11, same program codes as the partner. You can also add the Essential license to program easier.

Hello everyone I have a customer with an IPO woth 8.0.42 Using 9620 phones offsite System is equipped with a combo card for VCMs Trouble is when they log in. They have dial tone and make or receive a call. After that no dial tone and can't talk after answering a ringing call. I can watch through...

Just did this for a customer with two door phones and two door locks. They need to tell which door was calling. I used two Viking C-1000B and two W-1000 door phones. Connected the two C-1000B to two trunk ports, door phones connect to the C-1000B controllers, locks connect to the controller...

tlpeter Thanks what took so long to answer? LOL

Has anyone installed oneX portal on the same server as the VMPro?

Thanks for the quick response! But I'm not having the issue with the nortel sets. The trouble only seems to happen when an IP set receives a call from outside or from another IP set on the system.

Any thoughts? I have an IPO with 8.0.18 1 Combo card 1 phone 2 w/PRI 1 DS16A expansion module When the IP sets receive an incoming call from internal ip set or external calls the caller hears a 1 second burst of static. We just upgraded to 8.0.42 and the ip sets are at 3.103S firmware. Still...

tlpeter Got it working, what I did was #XXX voicemail collect "#"N LG 0 Transfer # plus extension, press complete(complete shows up in display)

yes I am

tlpeter, I set up the short code. When I answer an incoming call I press tranfer and dial #278 press complete. The voicemail thinks the caller is the user and asks for extension number and password.

Hello everyone I have a new IPO w/8.0.18 and M series phones. I can't find anywhere that says how to transfer a caller directly to someones mailbox. I know on the 14xx series you would press the message button plus the extension number and the call goes. Thanks in advance!

Heard back from the customer today. Pressing # instead of their extension number works great. Another happy customer. Thanks everyone for your quick responses!

Hello everyone, I have a customer with an IPO 8.0 and doesn't want to use visual mail and doesn't want to dial *17 + extension number + password. Can I set a short code that automatically puts the caller’s extension in, and they just enter their password? Thanks for your help

My bad! Let's see if I figure out how to do this Great response time stars for both

Hello, I read somewhere the message waiting lamps on analog phones need to be neon. If so does anyone have a recomendation of a decent analog phone?