IPO w/IP sets and buzzing on incoming calls

[dialtonetek]

Any thoughts?

I have an IPO with 8.0.18
1 Combo card
1 phone 2 w/PRI
1 DS16A expansion module
When the IP sets receive an incoming call from internal ip set or external calls the caller hears a 1 second burst of static.
We just upgraded to 8.0.42 and the ip sets are at 3.103S firmware.
Still have the same issue.

 

[Telecomboy]

Uncheck "allow direct media path" under each extension

 

[tlpeter]

It sounds like an issue with the old Nortel sets to me.
Did you try an analog phone?


BAZINGA!

I'm not insane, my mother had me tested!

 

[dialtonetek]

Thanks for the quick response!

But I'm not having the issue with the nortel sets.
The trouble only seems to happen when an IP set receives a call
from outside or from another IP set on the system.

 

[tlpeter]

Missed that part.
Then I would try a different combo card or a vcm32.


BAZINGA!

I'm not insane, my mother had me tested!