I work remote. I have a customer who can't find (or unwilling to find) a 9608 telephone. They want to move that user's extension to a different IP Phone that is assigned to a different extension.
I see in Monitor->H323 Phone Status a button marked as "reregister". Will this de-register the...
We had a customer call and ask why they no longer see the calling party name when receiving calls. We had recently moved them to SIP trunks and they had this feature on their analog trunks.
I used Monitor and could see the caller-ID name and number in the trace, so I know there must be a way to...
We had another tech on site about a month ago who installed these phones. I downloaded the latest firmware from his laptop thinking that was why the phone was stuck in the Firmware update. The firmware took, and then yesterday I resolved the TFTP issue and used the VM Pro PC which downloaded the...
IPO 9.0.0.0 Build 829 - Customer has an IP400 expansion chassis which prevents us from updating past Rls 9.0.x - I believe the latest I can go up to is 9.0.10
Any extension using a "9508" can not play hunt group messages when accessing Visual Voice. When I access visual voice, I can see the...
Have a client who is needing an external TTY device for a remote user who is hearing impaired.
We are thinking of using a SIP ATA to remotely connect to the IP Office. Then connect that analog port on the ATA to the TTY device.
Any recommendations would be very helpful.
Thanks!!
--DB
Hey everyone! Hope you're all doing good..
Is there a way in SSA, or Monitor, to tell if a mailbox user has recorded their name?
IPO500V2, Rls 11.x, Embedded VM
Thanks!!
--DB
Having an issue with the VM Pro on the UC Module.
In SSA, the status of Voicemail shows: None
I believe I remember this being a password mismatch in the IP Office and the VM Pro itself. However, when I log in to security settings in Manager, I am unable to save the new password. Of course I am...
Server based system with two IP500v2 chassis as gateways, R11.0.4. Each gateway will have it's own PRI connected to it. The phones will be a combination of digital, IP and Analog ports on each system.
We would like to only use 9+ dialing and access either PRI. If one has the channels all busy...
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