Recent content by danchung85

thanks, that worked! system data+user.. got it.

I will upload a picture of the settings to give you guys a better idea later tonight, thanks for the responses guys. I know its little to run on, but I just am not sure where to even begin.

Alright, Just confirmed that that is not selected.

Thanks i'll give that a try. What happens if that does not work?

In the system programming, I go to -> Terminals & Sets -> Sets -> Ext # -> Copy: System Data -> Copy: single -> copy to new Ext #?

Thanks for the response guys, how do i check if a DN is disabled?

To clarify, this is done through the system settings, under terminals & sets, from one DN to the other, correct? If this does not work button for button and they are the same set type, what issues can there be that prevent button to button copying?

Yeah.. quite a bit of things to check. M-F are set to times are all set the same, at 6am (morning), 11am (afternoon), 5pm (evening), 5pm (after hours). sat/sun are set to 12am on all sections. operator extension is set to 103. CCR tree for morn/afternoon/evening are all set for CCR 1 (normal...

Hey guys, Second question for the night, sorry to create separate threads. We have a Callpilot mini 150 and when it was first setup, the CCR tree worked fine. Caller would call in and get the greeting prompts based on day, and then get transfered to our operator 103. After hours, it would...

Hi everyone, I'm having some trouble copying the programmed buttons on each phone. I thought going into the system via feature code **266344 would copy one handset program to another, however, i am finding that the buttons on the phone itself do not copy over. Am I wrong to assume that there...

Hi, sorry for the really late reply. I was able to see the feature codes. First one is Feature 904, and the other is 908. Both are lit up when it beeps suddenly. Any ideas?

Hi, I am having an issue with just one phone/line. It constantly says "Line 3 on hold" next to our intercom button (bottom right corner) even though that line has no calls on it. It will constantly beep overtime because there of the hold alert. Using another phone to go to line 3, there is a...

Ill give that a try today thanks

I've been using the extension (113) with a digital line till the ata device came in. I went into the system and set the ATA settings to 'telephone' and i think thats it.

Hi I have a nortel MICS 6.1 system using SIP trunking via a SPA8000-G1 voice gateway. About a month ago a connected an ATA device to add cordless telephone system to the system, and it worked fine. (Panasonic brand). However, after purchasing and connecting a Nortel ATA2 device, I cannot get...