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Recent content by cj26

  1. cj26

    Trying to Fax via SCN (Is it possible?)

    From the fax machine I have it set to use 8 as a prefix then dial From the same line I can dial a number with a buttset Only short code is 8N / N / Dial
  2. cj26

    Trying to Fax via SCN (Is it possible?)

    So now I’m able to receive faxes but when trying to fax I always get “no fax answer”
  3. cj26

    IP Office 500v2 Caller ID Not coming through?

    Here are the line options specifically for Line 6 above, they look the same for all lines.
  4. cj26

    IP Office 500v2 Caller ID Not coming through?

    Just analog trunks
  5. cj26

    IP Office 500v2 Caller ID Not coming through?

    Thought this may be a version issue but upgraded from 9.1.0 to 11.0.4 last night so phones & system are up to date on firmware.
  6. cj26

    IP Office 500v2 Caller ID Not coming through?

    1608 IP Phones - Caller ID was purchased as a feature through Verizon but is not coming through.. See Picture - Shows "Call: Incoming" "Line #External>Police"
  7. cj26

    Trying to Fax via SCN (Is it possible?)

    @derfloh I will make that change tonight to see if it resolves some issues. Don't want to knock anyone offline right now - I will let you know in AM the results. Thank you!
  8. cj26

    Trying to Fax via SCN (Is it possible?)

    Hi again @derfloh, see below Backup Office: Main Office:
  9. cj26

    Trying to Fax via SCN (Is it possible?)

    @derfloh See attached, we use 8 as our prefix to dial out
  10. cj26

    Trying to Fax via SCN (Is it possible?)

  11. cj26

    Trying to Fax via SCN (Is it possible?)

    Hello, Thank you in advance for any help you can give, much appreciated. So I have 2 sites (Main & Backup) The Main site has SIP Service the backup site has no telco service. There is a SCN configured between sites so the Backup site can log in to the phone and make calls across the SCN and...
  12. cj26

    Using SCN as SIP Service redundancy

    Looking for a way to set up some redundancy at a customer site. They have 4 locations, all on SIP service. If they lose sip service at one of the remote locations, can we have the calls automatically roll over to use the SCN as a path to dial out? One site is currently set up to do this as...
  13. cj26

    Routing external calls over SCN for site that does not have SIP service

    All set - Thanks guys!
  14. cj26

    Routing external calls over SCN for site that does not have SIP service

    @Derfloh - What is the 8N / Dial / 9N (Why 9?) / SCN Line (18 in this case) What does that accomplish?
  15. cj26

    Routing external calls over SCN for site that does not have SIP service

    I think I see what i missed, need to add the 8 prefix in the ARS entries. Thanks cap
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