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From the fax machine I have it set to use 8 as a prefix then dial From the same line I can dial a number with a buttset Only short code is 8N / N / Dial

So now I’m able to receive faxes but when trying to fax I always get “no fax answer”

Here are the line options specifically for Line 6 above, they look the same for all lines.

Just analog trunks

Thought this may be a version issue but upgraded from 9.1.0 to 11.0.4 last night so phones & system are up to date on firmware.

1608 IP Phones - Caller ID was purchased as a feature through Verizon but is not coming through.. See Picture - Shows "Call: Incoming" "Line #External>Police"

@derfloh I will make that change tonight to see if it resolves some issues. Don't want to knock anyone offline right now - I will let you know in AM the results. Thank you!

Hi again @derfloh, see below Backup Office: Main Office:

@derfloh See attached, we use 8 as our prefix to dial out

Hello, Thank you in advance for any help you can give, much appreciated. So I have 2 sites (Main & Backup) The Main site has SIP Service the backup site has no telco service. There is a SCN configured between sites so the Backup site can log in to the phone and make calls across the SCN and...

Looking for a way to set up some redundancy at a customer site. They have 4 locations, all on SIP service. If they lose sip service at one of the remote locations, can we have the calls automatically roll over to use the SCN as a path to dial out? One site is currently set up to do this as...

All set - Thanks guys!

@Derfloh - What is the 8N / Dial / 9N (Why 9?) / SCN Line (18 in this case) What does that accomplish?

I think I see what i missed, need to add the 8 prefix in the ARS entries. Thanks cap

Hello, I have this set up on one system, duplicated the configuration on another deployment and its not working. Just looking for some input as to why it may not be working... SCN / 3 digit dialing is working, but when trying to dial out you get "incompatible," error. How I have it setup...

Late in the day and was having a brain fart... Is this all I need?

Hello, Trying to upgrade from 9.0.11.0 on Server 2008 to R10.0.7. It obviously detects the old install when running the new. I am unfamiliar with the licensing process for VM Pro... Are there license upgrades I need? I sent AVAYA my License file and upgraded my whole IP office from R9.0.11 to...

Unfortunately I never got instruction on SIP just was kind of thrown in and told to figure it out. Also this customer has 4 sites.. They had 2 already up and running (1 experiencing these problems) then the two that we deployed.

Mike, do you mind elaborating a little more on how you resolved your issue?