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Recent content by ChrisKnerr2010

  1. ChrisKnerr2010

    Setting Up Nortel Option 81c to allow caller ID to be passed with Outbound Calls

    OK so if LD 95 info is not passable to the outside, is it the CLID entry for each number that allows for the info to be sent out? If this is the case, would the CLID need to be changed for every single DN that we use?
  2. ChrisKnerr2010

    Setting Up Nortel Option 81c to allow caller ID to be passed with Outbound Calls

    Hello again! I have been scratching my head on figuring out how to make the Nortel Option 81c Pass Caller ID information to the outside world. I contacted Tel-co and they said we do have the option to allow it, however, I am a little lost on where to set this up at. Currently, just the...
  3. ChrisKnerr2010

    Option 11c power supply breaker shutting off daily

    Firebird, Will the Option 11c Shutdown during a end-of-day routine if the temperature is consistently above 45 C? Im sure that with the temp. at or above acceptable conditions will shorten the life of the equipment.
  4. ChrisKnerr2010

    Option 11c power supply breaker shutting off daily

    Here is another question for you all! I have a Nortel Option 11c Version 3 where the power supply breaker/switch shuts off daily. We had this problem last year around the same time frame, replaced the power supply and had no problems after that. Now the issue has come back. Could this be...
  5. ChrisKnerr2010

    ERR 5098 and trunk card issues

    Concluding on this issue it was the Fiber Daughter board that was bad. During Spring Break I finally had a chance to work on the system. I started by replacing the SSC card in the Main Cabinet. This did not resolve the issue because I was still getting the ERR5098 codes. I then moved to...
  6. ChrisKnerr2010

    tracing calls that have already been made in Nortel Option 81/11c...

    OK! here is one for you all... I received an e-mail tonight (from our department supervisor) requesting a call trace to be conducted on a number that is unknown... by this I mean that the inbound calling number was received by one receptionist, not logged manually, transferred to another...
  7. ChrisKnerr2010

    Call Pilot Application Builder Question

    Hello again! I am having issues retrieving or building call trees in the application builder. I do have application builder installed on my PC, I can log into the Call Pilot server via the web interface, get to the app builder main screen via call pilot home page, click open and see the...
  8. ChrisKnerr2010

    TRK156 and TRK0151 option 11c errors

    well here is the deal on that. The trunk card is set up to allow the internal users on the campus to access our intercom machine that is also located on that campus. It is also set for 911 dialing so a 911 cal would be located to the campus facility and not where our option 81 resides. All in...
  9. ChrisKnerr2010

    TRK156 and TRK0151 option 11c errors

    I have an option 11c that is having Universal Trunk Card issues. The errors I am seeing is a "TRK0151 Seizure failure" and the other is a "TRK0156 Trunk release failure on outgoing CO trunk. Disconnect Supervision Timer (DSI) was exceeded." Any ideas on what could be causing these? Option 11...
  10. ChrisKnerr2010

    ERR 5098 and trunk card issues

    Is there a way to do a self test on these cards to check them out to see if they are experiencing problems?
  11. ChrisKnerr2010

    modem programming

    I was wondering if any one knew how to set up a modem so I can hyperterminal into remote option 11c's. We are running release 3 if that makes a difference.
  12. ChrisKnerr2010

    ERR 5098 and trunk card issues

    any clue on what these error codes could be? maybe some examples?
  13. ChrisKnerr2010

    ERR 5098 and trunk card issues

    wouldnt that cause issues with the other cards as well though?
  14. ChrisKnerr2010

    ERR 5098 and trunk card issues

    yes it is, cabinet three to be exact..
  15. ChrisKnerr2010

    ERR 5098 and trunk card issues

    I have already changed the card. Brand new right out the box...

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