Recent content by bluemr2

In the ADDR menu, set http and https to the IP address of your IP Office.

I have upgraded 10.1, 11.0, and 11.1 500V2's straight to R12 with no issues. I've tried the Linux upgrade procedure twice on an application server, and both times not all data was restored. I've backed up and restored VM Pro databases successfully from 11.0 and 11.1 systems, on newly installed...

That would be awesome if you could share them with me. Thanks.

I'm installing a new hard drive in a BCM 50 R6 that won't boot. Are the patches still available on Avaya's website somewhere? They aren't in downloads any longer. Can someone provide them if not?

How many phones do you have? At this point just go around to all the phones and statically assign the IP and Call Server information.

It looks like I have found a solution. If I transfer the call to a group with 1 member, call forward that member to a short code, short code pointing to a VM start point (VM Pro), then use that start point to transfer it to the IVR, it works.

I've tried ringing directly to the IVR, and have it ring out to the group, but the same thing happens. When the call gets redirected back to the IVR, it still shows the group extension. I thought there was a setting "prioritize line, or prioritize group" but that might be on another phone...

I'm having an issue passing caller ID from a PRI to a SIP trunk connected to an IVR. When the ICR rings directly to the IVR it is seeing the inbound caller ID correctly. Problem is, the call needs to first ring a hunt group first. While they are hearing the queued call greeting, I have setup...

Did you set up the Network Topology tab in the LAN settings?

Depending on your location, connecting a fire alarm panel to an on premise phone system may not be legal.

The 500 V2 chassis gets locked to the release it was when the first call on the system was made. In your example R9. It will not run any software higher than that without an upgrade license.

I believe you're going to need more than just the essential edition license. You will need an upgrade license as well. If you follow Nortels instructions, it will include the upgrade license with it.

https://www.tek-tips.com/viewthread.cfm?qid=1817674

3rd party.

You will need a SIP endpoint license for the IP Office to register the ATA.