Recent content by black241988

ok i'll try that

we have unplugged it and it fixed the problem before and now it's happening again so as it has been suggested i suppose they will have to buy a new phone then i have not done a factory reset but i can try that... i also noticed that the phone takes a second or to before it dials out

we don't have any replacement phones for them

whykap no i don't get dialtone if i wait and i do get audio both internal and external and i'm on version 8.0.2

trvlr1 the loads are the same so i'll try a factory reset and slp123 the hookswitch is working but there is still no dialtone and i guess this has happened before and there is no dialtone when you press new call either but phone still works

we have a CUCM 8.0.2 and yes other 7961's are working correctly

i'm confused by how to go about fixing the dialtone with a 7962G phone the phone is able to make calls even though there is no dialtone

i'm confused by how to go about fixing the dialtone with a 7961 phone the phone is able to make calls even though there is no dialtone

they aren't avaya 2033 phones though and i have the phone programmed as a i2001 i think that might be the problem then

i do they are i2002's

ok so now that i've figured out the TFTP server the phone is now saying it's server is unreachable and i have some IP addresses that i use for a template to configure the IP conference phone so i was wondering if that is a network issue or a phone switch issue

thanks reusser

ok so is there a load in the option switch to show what TFTP server the switch is connected to or how would i find it

is there a way to find out what LD the TFTP server the phone needs to be connected to

thanks KCFLHRC... i just found it in the book i was supplied when we got our option 61C