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Recent content by AXCL824

  1. AXCL824

    IPO 500 v2 reset without losing license keys

    I used the export/import option and it worked great! Thank you!!
  2. AXCL824

    IPO 500 v2 reset without losing license keys

    Hi chritchey! I thought of that, but it seemed too easy. I didn't know if they would simply reactivate by serial # alone. We'll give that a try. Thanks!
  3. AXCL824

    IPO 500 v2 reset without losing license keys

    I have an old IPO 500 v2 running 8.044. I'd like to do a reset to wipe any past config, but want to keep the licensing applied. Does anyone have any suggestions on how to do this? I was originally told to remove the SDCard and do the reset, but the card holds a copy of the config, so when it...
  4. AXCL824

    VM Pro and Conf Meetme

    @Pepp77 - Didn't know that even existed. Nice one! Combining this with Jinxs's issue, I'm assuming it will also prevent a "external only" conference call from starting. The description just states when the last internal user disconnects. My setting is "ON", but I've not had any reports of...
  5. AXCL824

    Avaya Cloud Powered By (11.0.0.2.0 build 23) Source Numbers stop working

    I think it's worth it. [thumbsup2]
  6. AXCL824

    Avaya Cloud Powered By (11.0.0.2.0 build 23) Source Numbers stop working

    Avaya says to use the name, so I didn't even know you could use the numbers until reviewing other issues today related to the source number and saying to use the ext # directly. We've already set a couple of the reps to use this method as a comparison to see what happens. Thanks for posting as...
  7. AXCL824

    VM Pro and Conf Meetme

    May not be much help, but have a few things to narrow down your issue if you haven't done this already. Change your VMPro transfer to go to your ext, does that work? If Yes...(Its not the transfer function) Change the shortcode to be transfer to your ext, does that work? If Yes..(Its not the...
  8. AXCL824

    Avaya Cloud Powered By (11.0.0.2.0 build 23) Source Numbers stop working

    Sorry, that was just a sample. We don't have any "_" or "-" in the names, but do have spaces. i.e. "CS CI English". (That is a real one ;-) This always worked before in our old IPO 500V2 6.X-9.X, so I'm not convinced its a naming issue. I can update them to have no spaces, but it is a PITA...
  9. AXCL824

    SIP Failover redundant ISPs

    I've had this running multiple ways. 1) Use BGP or similar failover IP routing. Always had same ISP, different trunks to do this. May not be possible with different ISP's. 2) Mentioned already - Have SIP provider have second setup for alternate link. Some providers will do this without...
  10. AXCL824

    Avaya Cloud Powered By (11.0.0.2.0 build 23) Source Numbers stop working

    We have a few of our Customer Service users that share mailboxes for different huntgroup queues. We add the HG's to their Source Number list, i.e. HUS-Registrations etc. Each user has 5-6. These create the option in the feature buttons to give direct access to the Various VM boxes when you...
  11. AXCL824

    Hosted Avaya via TelAgility

    I'm not that familiar with WebSocket outside of general definitions. I've never actually used it. Based on my understanding, this may allow the systems to talk and share info between them, but doesn't really add any security. I guess you could do this and then add firewall rules to lock down...
  12. AXCL824

    Hosted Avaya via TelAgility

    Hi Adam, Thanks for the info. We do have a 500v2 (actually 3) going to be setup in a Hybrid environment. 1) Existing system to allow smooth migration for each user. i.e. Connect new IP phone and login to new system. 2) 2 other offices to maintain 4 digit dialing. Question - I'm told we...
  13. AXCL824

    Hosted Avaya via TelAgility

    Hi Mikel82, jayjr1105, First off Merry Christmas / Happy Holidays to both of you! Thanks for the input, its very valuable in my decision making. I will be needing these phones to work from home networks, so the SRTP item may save me some troubleshooting. If I recall, you can turn this on...
  14. AXCL824

    Hosted Avaya via TelAgility

    I may be resurrecting the dead here for this old(ish) thread, but this is the best thing I can find online for the senario I'm looking into. Depending on what answers I can get, may make more questions ;-) [ol 1] From what I've read above, it sounds like for mid sized offices, i.e. 20+ (I'm...
  15. AXCL824

    Avaya IPO 8 hacked and passwords changed, unable to reset.

    Hi to Everyone that tried to help. It turns out that Westi is local and got the call to come assist! Thanks!!! We're not sure exactly what did it, but the DTE eventually started working. The only conclusion we could come up with is that removing the SD card long enough to replicate it, may...
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