Recent content by Ali Ahmed

still same issue ..

the CM duplex servers and phones in the same switch .. it's lab in my office small switch connected with CM servers and 1608 phone .. no vlans, no anything ..

Hello all, I have one issue and I am looking for help.. I have CM duplex with 1608, 9608, 9641G Phones When i try to down primary CM the Standby CM coming UP 9608, 9641G phones coming UP automatically within 20 Sec but all 1608 phones display discover msg (CM IP) for 4 minutes then coming UP...

Thanks kyle

Hello All, I will buy CM 7 , SM 7 , SMGR 7 and G450. I need to build voice system with 200 IP extension + 30 SIP Extension but I need to know the details of SIP license. I know that I need 200 Core License for 200 IP Extensions but I didn't know what license required for SIP extensions (Power...

any updates ??

r there any other solutions ?

thanks lopes .. trunk name was CO and i changed it to Incoming but 703 still appearing i can't remove it .. Now screen display Incoming 703 .. ):

Hello All, I have CM 5.2 and I need your help. I have small issue, I have 6 landlines connected to my G430, and I am not subscribed and not activate the caller ID feature from the Exchange. When i receive any incoming calls to my IP phone, it shows that the call coming from (CO 703) in IP phone...

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No, it go direct from PSTN to the agent without any transfer.

Hi Everyone, I need ur help, I have CM7 with call center agents, I need to make an Evaluation service for our agents during the call, to be more accurate the scenario will be # when the customer call our call center number, agent will answer the call, after the agent hang up his phone the...

Hello Everyone, I will install CM 7 Duplex and I have 2 servers from Avaya 1-DL360PG8 SERVER LARGE APPLIANCE Virtualization 2-DL360PG8 SERVER MEDIUM APPLIANCE Virtualization My question, in CM duplex environment the server must be the same specs and the same model and everything or it can be...

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We install an IP Office 500v2 rel 9.0 with CCR. After the installation we cant get external call report for the call summary report(All the values are 0).Then after lots of tries i untick this option unsupervised anlog trunk disconnect handling and i can generate the report but another issue is...