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XP startup doesn't get past welcome screen

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georgeocrawford

Technical User
Aug 12, 2002
111
GB
I'm using XP Home edition. When I try to start windows I get to the blue welcome screen and then the computer bleeps and that's it. The mouse doesn't freeze but nothing else happens. I get the same result in safe mode. I've also tried last known good configuration and tried changing the BIOS to 'fail safe defaults'.
Before i restarted I had installed a copy of a music software plug-in, the backup utility from the Windows disk and Power quest Data Keeper which asked me to restart.
Any ideas?

______________________

George
 
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