Hi All, We acquired a company that has a 2000 server and 30 Win2000 pcs on the network. They are running native active directory.
I can't get the person to work with me but they are telling me that since we sent them 4 xp machines that all the XP Pro machines are holding files open (Excel and Word) on the server mapped drive. They have to go over to the server and delete the lock.
The issue doesn't happen on 2000 workstations. They are blaming XP and I know that is not the issue. We have around 200 XP machines on our other locations network and have never had this issue.
Here are my questions:
- Since they run active directory does the server require a higher SP than 2000 SP2 to support XP workstations on native active directory ? I was thinking SP3 or 4 was required but wanted someone else thoughts.
- Could this be a problem between Excel/Word 2003 vs Word/Excel 97 - I highly doubt it but am asking anyhow.
- Or do you think this could be a network issue ? Wiring / Hubs or Nic cards ? They have a medley or switches and hubs. The new pcs have 10/100/1000 cards in them.
thanks to all !
I can't get the person to work with me but they are telling me that since we sent them 4 xp machines that all the XP Pro machines are holding files open (Excel and Word) on the server mapped drive. They have to go over to the server and delete the lock.
The issue doesn't happen on 2000 workstations. They are blaming XP and I know that is not the issue. We have around 200 XP machines on our other locations network and have never had this issue.
Here are my questions:
- Since they run active directory does the server require a higher SP than 2000 SP2 to support XP workstations on native active directory ? I was thinking SP3 or 4 was required but wanted someone else thoughts.
- Could this be a problem between Excel/Word 2003 vs Word/Excel 97 - I highly doubt it but am asking anyhow.
- Or do you think this could be a network issue ? Wiring / Hubs or Nic cards ? They have a medley or switches and hubs. The new pcs have 10/100/1000 cards in them.
thanks to all !