XP hangs at logo

[bwarner]

My XP Pro PC will not load. It appears to start normally, but it never gets to the Welcome screen. It hangs at the screen that has Windows XP (and logo) with the blue background. Even though the mouse is not frozen at this point, there is nothing I can do but reboot, but it does the same thing each time and even in safe mode. Any suggestions would be appreciated.


Barry

 

[creechurch]

Has anything been installed recently (eg. drivers, programs, games, etc, etc)

 

[bwarner]

No, all I use this PC for is internet access - there are very few programs on it.

 

[ckugo]

When you push F8 and get the Menu Items select Boot from Lask Known Good Configuration

 

[scilogic]

if that doesn't work run a windows repair on it or re-install the OS without formatting so you can keep your data.

 

[linney]

If you have no luck with the "Last Known Good Configuration" option, try these.

HOW TO: Install and Use the Recovery Console for Windows XP (Q307654)

http://support.microsoft.com/support/kb/articles/q307/6/54.asp

Try running ChkDsk from the Recovery Console.

An easy to follow recovery console description when unable to start computer due to corrupt registry.

http://www.digitalwebcast.com/2002/03_mar/tutorials/cw_boot_toot.htm