Word is not 'responding'. The opening screen displays, but nothing else. No error messages, just a frozen screen. The only way out is to try to close it - even this is difficult.
All other modules of Office working OK.
My laptop was slowing down recently, so I did the following:
1. Cleared redundant registry entries etc via PC Pitstop
2. De-fragged the disc (80Gb of which 12Gb free)
3. Ran Norton full virus scan - OK.
The laptop is now performing OK, except for Word.
I'm running XP Pro on an ACER 8000 laptop. Plenty of memory etc. All other applications are now running fine.
I went to the Office directory and tried loading Word via the winword.exe file, but still no luck.
Any suggestions welcome - this is causing me serious problems.
Thanks
Mike
I have uninstalled Office and re-installed it, but still no luck with Word.
All other modules of Office working OK.
My laptop was slowing down recently, so I did the following:
1. Cleared redundant registry entries etc via PC Pitstop
2. De-fragged the disc (80Gb of which 12Gb free)
3. Ran Norton full virus scan - OK.
The laptop is now performing OK, except for Word.
I'm running XP Pro on an ACER 8000 laptop. Plenty of memory etc. All other applications are now running fine.
I went to the Office directory and tried loading Word via the winword.exe file, but still no luck.
Any suggestions welcome - this is causing me serious problems.
Thanks
Mike
I have uninstalled Office and re-installed it, but still no luck with Word.