Hi Everyone,
We have one person who has a 4630 phone. We recently had to replace it because the switchook was intermittent. After setting it up, the user reports problems with the screen not refreshing, and when it idles out (goes to sleep) it locks up and requires it to be power cycled before it will work again.
Is there a way to wipe out the firmware so we can re-load from the TFTP server? Unfortunately we sent the old phone back to Avaya, otherwise I'd try plugging it back in to see if it has the same screen/sleep problems.
We're running CM 2.2. The TFTP files are from December 2007.
Thanks in advance for any replies.
Scott
We have one person who has a 4630 phone. We recently had to replace it because the switchook was intermittent. After setting it up, the user reports problems with the screen not refreshing, and when it idles out (goes to sleep) it locks up and requires it to be power cycled before it will work again.
Is there a way to wipe out the firmware so we can re-load from the TFTP server? Unfortunately we sent the old phone back to Avaya, otherwise I'd try plugging it back in to see if it has the same screen/sleep problems.
We're running CM 2.2. The TFTP files are from December 2007.
Thanks in advance for any replies.
Scott