WinSPM - Help adding Extensions to Group Page

[CAPPBC]

I have been trying to add some extenstions to a group page.

Start WinSPM -> Standard SPM -> Sys Program -> Start -> Ext.'s -> Group Page -> 793 -> Type the ext.'s I want to add to group page and hit enter after each one.

I go back and do a print of the Group Page and no ext.'s are listed.

What am I doing wrong? Hopefully I am missing something easy.

Thanks!

 

[merlinman]

My suggestion would be for you to print a report of the PAGING GROUPS.

Then you could see if there is a conflict of some type.

http://home.comcast.net/~merlinman

 

[CAPPBC]

Here is the print. I cannot tell if their is a conflict. How does on figure it out?

A GROUP PAGING

A Group # 793 STNS :

A Group # 794 STNS :

A Group # 795 STNS : 231 232 233 234 235 252
A Group # 796 STNS : 101 103 105 107 111 114 115 116 119 130
A Group # 797 STNS : 102 121 128 129

 

[merlinman]

OK, now we must know what extensions you are trying to add to Group 793.

Also, what kind of phones are they?

http://home.comcast.net/~merlinman

 

[CAPPBC]

Ext.'s:
301 - 4412D+
302 - 4412D+
320 - 4406D+
330 - 4406D+
340 - 4406D+

After I enter the ext.'s withing the paging group, should I back out completely from SPM Mode and restart or should the changes take place right away?

Thanks for your help.

 

[merlinman]

Based on what you've posted, I see no reason for this not to be just some straight forward programming.

I set this up in one of my lab machines and it just worked.


I suppose next you should print out one of the extensions that can't be added and see if there is anything there.

I can't think of what it could be.

http://home.comcast.net/~merlinman

 

[CAPPBC]

Which print should I do? I only see Ext Directory. I do not know how to print just one ext.

Also, I will try programming from ext 100 rather than WinSPM in order to verify it is not an issue with WinSPM. The only issue is that I have to do that before 7AM or at night.

Thanks again.

 

[merlinman]

The procedure is:

Menu > System Program > Exit/Start > More > Print > More > Ext Info > Enter the Extension (301, for instance) ENTER > Enter File Name (I would use 301) ENTER

Also, it should be able to be done with SPM and it is not disruptive.

http://home.comcast.net/~merlinman

 

[CAPPBC]

Thanks for the help merlinman. I guess I did not investigate my print options thoroughly. I did the print for 301 and it shows that is in Page Group 793. But when I print the Group Page, it does not list any ext's. I am going to test the Page Group and let you know if it works which it should.

Once again Thanks!

 

[CAPPBC]

Okay here is the results:

301/302 successfully working with Group Page 793. I tried adding 320 to the group and it will not take.

Here is the ext info for 320:

Extn SS/PP Type
320 9/24 4406D+

CTI Link : No Alarms: ACTIVE
Pool Access :
Page Group :
Primary Coverage :
Secondary Coverage :
Coverage Group :
Group Coverers :
NS Groups :
Group Calling Member:
Pickup Groups :
Allowed Lists :
Disallowed Lists :
Restrictions : UNRESTRICTED
ESS Sup. Status : NOT ACTIVE
ESS Restrictions : ESS-0 - NO RESTRICTION
Auto Callback : OFF
Call Waiting : OFF
Abbreviated Ring : ON
Line Preference : ON
Shared SA Ring : ON
Receive Voice Calls : ON
Coverage Inside : ON
Forwarding to :
Delay Forwarding : 0
ARS Restriction : 3
Forced Account Code : No
Microphone Disable : No
Rotary Enable : No
Remote Forward Allow: No
Trunk Transfer Allow: No
NS Exclusion : No
Voice Announce Pair : No
Voice/Data Pair : No
BIS/HFAI : No
Language : English
Authorization Code :
2B Data Port : No
Primary Ring Delay : 2
Secondary Ring Delay: 2
Group Cover Delay : 3
HotLine Extension : No
Networking and ISDN Display Preference: NUMBER
Service Observer:
Service Observing Group:
EXTENSION INFORMATION

Extn SS/PP Type
320 9/24 4406D+

Button 34 *21 Blank Status None
Button 33 *21 Blank Status None
Button 32 *21 Blank Status None
Button 31 *21 Blank Status None
Button 30 *21 Blank Status None
Button 29 *21 Blank Status None
Button 28 *21 Blank Status None
Button 27 *21 Blank Status None
Button 26 *21 Blank Status None
Button 25 *21 Blank Status None
Button 24 *21 Blank Status None
Button 23 *21 Blank Status None
Button 22 *21 Blank Status None
Button 21 *21 Blank Status None
Button 20 *21 Blank Status None
Button 19 *21 Blank Status None
Button 18 *21 Blank Status None
Button 17 *21 Blank Status None
Button 16 *21 Blank Status None
Button 15 *21 Blank Status None
Button 14 *21 Blank Status None
Button 13 *21 Blank Status None
Button 12 *21 Blank Status None
Button 11 *21 Blank Status None
Button 10 *21 Blank Status None
Button 9 *21 Blank Status None
Button 8 *21 Blank Status None
Button 7 *21 Blank Status None
Button 6 *22 Group Call 770 Status None
Button 5 *21 Blank Status None
Button 4 *775 Recall Status None
Button 3 *18 SysAcc-OO Ring Status None
Shared System Access:

Button 2 *16 SysAcc Voice -I Status None
Shared System Access:

Button 1 *16 SysAcc Ring -I Status None
Shared System Access:

Here is the ext info for 301 for comparison. I did not see anything different besides coverage group etc. which is correct.

A Extn SS/PP Type
A 301 9/ 5 4412D+

A CTI Link : No Alarms: ACTIVE
A Pool Access :
A Page Group : 793
A Primary Coverage : 302
A Secondary Coverage :
A Coverage Group : 30
A Group Coverers : 770
A NS Groups :
A Group Calling Member:
A Pickup Groups :
A Allowed Lists :
A Disallowed Lists :
A Restrictions : UNRESTRICTED
A ESS Sup. Status : NOT ACTIVE
A ESS Restrictions : ESS-0 - NO RESTRICTION
A Auto Callback : OFF
A Call Waiting : OFF
A Abbreviated Ring : ON
A Line Preference : ON
A Shared SA Ring : ON
A Receive Voice Calls : ON
A Coverage Inside : ON
A Forwarding to :
A Delay Forwarding : 0
A ARS Restriction : 3
A Forced Account Code : No
A Microphone Disable : No
A Rotary Enable : No
A Remote Forward Allow: No
A Trunk Transfer Allow: No
A NS Exclusion : No
A Voice Announce Pair : No
A Voice/Data Pair : No
A BIS/HFAI : No
A Language : English
A Authorization Code :
A 2B Data Port : No
A Primary Ring Delay : 2
A Secondary Ring Delay: 2
A Group Cover Delay : 3
A HotLine Extension : No
A Networking and ISDN Display Preference: NUMBER
A Service Observer:
A Service Observing Group:
A EXTENSION INFORMATION


A Extn SS/PP Type
A 301 9/ 5 4412D+

A Button 34 *21 Blank Status None
A Button 33 *21 Blank Status None
A Button 32 *21 Blank Status None
A Button 31 *21 Blank Status None
A Button 30 *21 Blank Status None
A Button 29 *21 Blank Status None
A Button 28 *21 Blank Status None
A Button 27 *21 Blank Status None
A Button 26 *21 Blank Status None
A Button 25 *21 Blank Status None
A Button 24 *21 Blank Status None
A Button 23 *775 Recall Status None
A Button 22 *21 Blank Status None
A Button 21 *22 Group Call 770 Status None
A Button 20 *21 Blank Status None
A Button 19 *21 Blank Status None
A Button 18 *21 Blank Status None
A Button 17 *21 Blank Status None
A Button 16 *21 Blank Status None
A Button 15 *21 Blank Status None
A Button 14 *21 Blank Status None
A Button 13 *21 Blank Status None
A Button 12 *21 Blank Status None
A Button 11 *21 Blank Status None
A Button 10 *21 Blank Status None
A Button 9 *21 Blank Status None
A Button 8 *21 Blank Status None
A Button 7 *21 Blank Status None
A Button 6 *21 Blank Status None
A Button 5 *21 Blank Status None
A Button 4 *21 Blank Status None
A Button 3 *18 SysAcc-OO Ring Status None
A Shared System Access:
A
A Button 2 *16 SysAcc Voice -I Status None
A Shared System Access:
A
A Button 1 *16 SysAcc Ring -I Status None
A Shared System Access:
A

 

[CAPPBC]

I wanted to verify that the Group Page limit is 32 ext's. Is this correct?

 

[merlinman]

Actually there are 7 total Paging Groups and each group can have a maximum of 10 extensions each for Release 2.2 and later.

32 is the number of CALLING GROUPS the system has.

http://home.comcast.net/~merlinman