Ok, this is a strange one.
We have a VDN (86500) that routes calls to 1 of 3 skills. You call it, it works great. However, it isn't supposed to exist!!! And, to top it off, calls are going to the VDN (about 6-10 per month). We'd like to remove it, but......
No matter what we look at and where we search, we can't find anything that is routing calls to the VDN. We have absolutely no idea how calls are getting to it!!! List Usage shows only the VDN. No stations are forwarded to it. No Inc-Trunk is routed to it. No Cover Path is using it. It isn't in UNI. Checking call accounting, no station or auto attendant is dialing the number.
WTH?!?!?!?!? Is there any other way to find out what in the CM is routing calls to the VDN? We are at a total loss.
Thanks!