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when using headset feature key on 6416D

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xharryooo

Programmer
Mar 14, 2007
36
US
When using the headset feature and a Plantronics headset connected to a 6416D does any other feature buttons need to be programmed? The phone and headset work but when called it goes directly to speakerphone.
 
Is your auto answer option set to yes? 2nd page of station information.
 
Last time I had this problem I just deleted the station and rebuilt it, there is a feature that gets pushed and I forget what it is but it makes the phone do that. I don't think it's your headset. What model headset are you using?
 
Plantronics. I fixed this HF ANS was set to ON
 
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