What to consider when changing from muppet mode to IP Office Mode

[broody81]

I have an R9 going from basic to regular IP Office mode. I purchased the essential license. When I look through our resources at AVAYA Support, I don't really see a doc that covers "what you need to do - consider" type of punch list.

My Specific Questions:

1. When I change mode live on site on the fly, will it retain the embedded mailboxes, greetings, messages?

2. If I decided to write the IPO Mode config ahead, then when on site erase the basic config, and then upload my new full IPO mode config, will that erase mailboxes?

2. I realize the codes to access the AA greetings are different, so I expect to re-record those, correct?

3. Will it only assign active lines (those previously on buttons) to the 0 trunk group?

4. Anything else to think about, with the goal being that I want to minimize down time where possible.

Thanks

 

[tkocomp]

I am performing this upgrade today as well...

Anybody have any advice?

 

[hairlessupportmonkey]

Im not sure what the KB says. have you checked? We never install them in this mode. I think you are better off flattening the switch and re-typing it from memory....

ACSS - SME
General Geek

 

[TouchToneTommy]

Really, everything from basic mode will be lost, you're starting over from scratch. Good idea to build an offline configuration ahead of time to upload when you change the mode. Be sure your config is built with the same manager release as the control unit is running.

 

[AlexLD]

Yep as Tommy said, it's all toast. I did this once and it was a pain, but not as much of a pain as living without the essentials license at least. Greetings, VMs, etc all get wiped.

 

[tkocomp]

Just finished this change today. As everyone above has said, everything is wiped (including licenses and IP address). Built an offline config. ahead of time planning for this, but changed the mode just to see if anything migrated.

One caveat to look out for, I was unable to send the config to the system once it was changed to IPO mode. I have to connect to the IPO, make some small change, and save the config (I set line appearance for line 1) before I could send the offline config I built.

 

[amriddle01]

If you put the pre built config file on the SD card in the primary folder and name it config.cfg then reboot/power back on it will change mode and take the programming automatically, no need to do anything else