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What is the configuration of CCMS+CCR

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SchneeSturm

SchneeSturm

IS-IT--Management
Aug 4, 2007
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Hello,

I have,

1 CS1K Rel.5.0
1 CCMS+CCMA Server
1 CCR Server.

I configured the CS1K and it works fine. But I can't configure CCMS with CCR.

How to configure Contact Center Manager Server and Contact Center Recording together ? (CCMS Rel.6.0 and CCR Rel 6.5)

Thanks



 
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