WebManager issue 1

[Josephl8907]

Has anyone experienced Exception in Dictinary: 'locale_initial_en_US' is not a JavaScript object and cannot be used as a Dictionary when trying to login to WebManager. I cannot get around this error.

Avaya IP office 500V2 R11.0.0.2.0

 

[Michael33471]

Did you ever get an answer for this, now have the same issue ..

 

[Josephl8907]

Not yet... I have an open ticket with Avaya but have not heard from them since opening ticket. I'm following up with Avaya today. Will post here if I have any luck.

 

[Michael33471]

Have found the fix, shutdown SD Card, backup all voice / wavs if only using the SD Card and not VMPRO
Format and Re-create the SD Card and that will resolve the issue.
You can the restore the WAVS back to the card if using it for VM.

Regards

 

[ipohead]

Have just upgraded to the latest release (11.04.1.0 Build 1) and I still get this error even after formatting and recreating the SD card.

 

[atcom]

Maybe try clearing your browser cache?

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Calgary Cloud Phones for Business and Avaya Hosted PBX in Calgary

 

[critchey]

It sounds like either missing/corrupted file or Java issue. If reformatting/recreating the SD card does not fix the issue make sure you have Java installed and updated. Try a different browser as some browsers use the browser Java (like Chrome) others don't. I have never run into this issue myself sorry about all I can offer.

The truth is just an excuse for lack of imagination.

 

[UnderTheBusAsUsual]

I believe this may be related to a similar issue that I am having with R11 - also trying to get hold of AVAYA support and get my hands on the private build (13) of 11.04.1 - may be worth letting Avaya know that you know stuff (ie, there is a private build out there)

Should have been a Bus mechanic seeing as I spend so much time under them.

 

[ipohead]

Hi

Card recreated, Java updated, used Chrome and Firefox but still the same.

Not a real issue as I prefer Manager, I guess others are the same so not many have seen the error?

 

[DUCKDIAZ]

Did anyone ever find the solution for this (Exception in Dictinary: 'locale_initial_en_US' is not a JavaScript object and cannot be used as a Dictionary) Its driving me NUK-N-FUTZ

 

[nolanm]

Just fixed this on ours so we could use the web file manager in IE to upload the expired TCS cert to the delete folder.

Here is what I found:
In:
System SD/SYSTEM/PRIMARY/WebMgmtEE the files:
BackupRestore.jar, index.html, launchclient.jar, and WebManagement.html were all marked as read-only and were likely the wrong versions referencing the js files in the wrong way.

You cannot overwite them but you CAN delete them and re-upload from another working system (still trying to determine where in the Manager install path these are held from within Windows install)