Ward Start Reason 36

[jaiello2000]

Not sure where to look this up, but my OPtion 11C just happened to warm start all by it's self. Any Ideas why / wat manual to look in?


TIM000 10:00 7/6/2006 CPU 0
Warm Start begun - reason 36
interrupt: Error changing SL1 priority


*** OS RESTART ***


Meridian 1 X11 System Software
Release : x112510
Created : Mon Apr 17 14:26:41 PDT 2000
Loaded : 7/6/06 10:06:24
Last Restart: 6/6/06 16:35:59
Current Time: 6/6/06 17:30:54

Copyright(C) 1972-1997 Northern Telecom, Inc. All Rights Reserved. VxWorks 5.2
Copyright(C) 1984-1995 Wind River Systems, Inc. All Rights Reserved.

Initialize Network Interface.
Network Interface is up.
Host : PRIMARY_ENET
IP Address : 137.135.128.253
Sub-netmask : 255.255.254.0

Executing startup script "c:/p/etc/startupc".
# EDITION AK01, SL1LIB DAM.1439 (99/05/19 18:05:20) -- CLOSED
# Empty startup file for use in the field.
cd "c:/p/etc"
value = 0 = 0x0

Done executing startup script "c:/p/etc/startupc".
0x20301f58 (tRptD): (7/6/06 10:06:12.912) SRPT789 RST 0: Exception-caused task restart: TID=0x203d3b30, vec=0 x2, pc=0x0 0x20301f58 (tRptD): (7/6/06 10:06:12.939) SRPT786 RST 0: Task tSL1 being restarted 0x20301f58 (tRptD): (7/6/06 10:06:13.896) SRPT782 RST 0: WARM START IN PROGRESS - Reason 36 Loading MAT script files...... Start SNMP agent Processed c:/p/data/view.cfg

INI000 00000000 10 07 14 00000000 00000000 00000000 00000000 00000000 IOD366


DSET000 DOWN LOAD 0 0 0 0 0 0 0 126241277


>
INI002 00000088 00000080

INI003 0000009C 000000A0 000000AE 000000AF 000000B0 000000B4 000000B8 000000BC 000000CE


INI003 000000D0 000000D4 000000D8 000000EE 000000EF
ACDR ACTIVATED

VAS008 ADMIN VSID 9 CUST -- TIME & DATE 10:07:40 7/06/2006

AUD370 VSID 9 CUST --

 

[BMiles2000]

Well reason 36 says that "SEG: Disk OS Text segment corrupted". You can find this in your error message book under SYS0000.

Then INI000 says "Normal initialize after SYSLOAD"

INI002 00000088 says "I/O device fault, where xx is the maintenance display code in HEX. Which equals "Replace the Serial Data Interface x, where x is the port number in HEX". For option 11, x is the card number in HEX. So look at card 8.

INI003 says "Network or PE signalling fault, where xx is the maintenance display code in HEX". Which equals "Replace the network,conference or TDS loop". This would be Loops 16 and 64 (probably your phantom).

I would do some snooping around in your system and try to find something that may tie these items together. I would check card 8 and see if there are any other errors coming from it. I would probably end up swapping the card to another slot within the system. That way if this was to happen again you would be able to tell if it your SW or HW. I would not worry so much about the INI003's, just do normal maintenance and testing. Good Luck

 

[khiv]

Hi! Now I'm facing the same problem, Option11C rebooting by it's self. 561 8/7/03 13:38:32.000) SRPT0786 RST 0: Task tSL1 being restarted
562 8/7/03 13:38:32.000) SRPT0790 RST 0: SL-1 requested warm start - INIT reason 0x0000000c
563 8/7/03 13:38:32.000) SRPT0790 RST 0: SL-1 requested warm start - INIT reason 0x0000000c
564 8/7/03 13:38:33.000) BUG07068 SWD: invalid TID: 0x20458260
565 8/7/03 13:38:33.000) SRPT0782 RST 0: WARM START IN PROGRESS - Reason 36

Question to jaiello, did u find any solution?

 

[jaiello2000]

No, I have not determined the root cause. It has happened a few times in front of me and an untold number of times when I am not looking.

I have a very low volume LAB node that I am working with. I have just 16 digital lines, the analog card in not configured and a TMDI card. One PRI link and 50 or so TNs defined.

Joe

 

[NTOldTimer]

BMiles post indicated corruption. Have you tried a cold start (sysload)? If you do decide to sysload then save the startup messages, like you did the INI messages, they are helpful. The subsequent INI messages you posted here may not be realated to the root cause of the original initialization. What does the data dump look like?

 

[khiv]

This is the sysload:
System Controller
Pre-Boot: 03 dev2.37
Flash Boot: NTDK34FA_r08 dev2.54
Reset Reason: C0, 0 - Reset due to Power Up
SRAM: 128 kBytes
DRAM: 16 MBytes, speed=60 ns
Security ID: 10152550 type: NT_STD
System ID: 10152550
Backup Flash: 1572 kBytes
Program Store: 32 MBytes
Flash Drive: 16 MBytes
Expansion board #1 not installed.
Expansion board #2 not installed.
Ethernet MAC address: 00:00:75:4A:C2:BF
PCMCIA card not installed in drive A.
PCMCIA card not installed in drive B.

*** To invoke install setup program from PCMCIA enter CONTROL-I ***

Executing power up self tests
Power up self test passed
DISKOS to be run.
Verifying Diskos.


*** OS RESTART ***


Meridian 1 X11 System Software
Release : x112425
Created : Thu Jul 1 18:51:14 PDT 1999
Loaded : 15/10/96 6:32:00

Copyright(C) 1972-1997 Northern Telecom, Inc. All Rights Reserved.
VxWorks 5.2
Copyright(C) 1984-1995 Wind River Systems, Inc. All Rights Reserved.
Use of the above software subject to terms of a license agreement.
U.S. Government users subject to "Restricted Rights" under FAR & DFAR.

Initialize Network Interface.
Network Interface is up.
Host : CHUBOV
IP Address : 172.18.120.142
Sub-netmask : 255.255.255.0

Executing startup script "c:/p/etc/startupc".
# EDITION AH02, SL1LIB TRINH.439 (99/04/17 15:50:22) -- CLOSED
# Empty startup file for use in the field.
cd "c:/p/etc"
value = 0 = 0x0

Done executing startup script "c:/p/etc/startupc".

Loading retained patch from "c:/u/patch/p12053.11c"

Loading retained patch from "c:/u/patch/r2cfn.p"

Loading retained patch from "c:/u/patch/todlib.p"

Loading retained patch from "c:/u/patch/r3bcs.11c"

Loading retained patch from "c:/u/patch/sccfn.p"

Loading retained patch from "c:/u/patch/init.p"

Loading retained patch from "c:/u/patch/p14308_1.11c"
[ Initialising Orbix Error handling ]
[ Constructing a new Proxy Factory Table ]
Loading MAT script files......
Start SNMP agent
Processed c:/p/data/view.cfg

SYS000 000400 000000 000000 000000 CPU 0
SYSDB RLS/ISS: 2425 LOADED FROM C: DATE/TIME: 10/6/2003 09:37:00 RECS: 45 SEQNO: 62
SYSLOAD RELEASE 24.25
DONE
INI000 00000000 06 33 01 00000000 00000000 00000000 00000000 ? 00000000
SRPT752 INI 0: INI completed in 11 seconds

DSET000 DOWN LOAD 0 0 0 0 0 0 0 149180

INI002 00000088 00000087

INI003 0000009C 000000A0 000000AF 000000B0 000000B4 000000B8 000000BC 000000CE 000000D0



>
INI003 000000D4 000000D8 000000EE 000000EF

XMI002 5 XMLC

XMI002 2 XFEM

XMI002 3 XFEM

XMI002 1 PRI2

XMI002 4 XCOT: EUROPEAN

DTA102 1

DTA105 1 0

DTC007

OVL111 000 IDLE

TTY 00 SCH MTC BUG 6:33

OVL111 000 IDLE

TTY 00 SCH MTC BUG 6:33

MSDL300 10 FROM: SYS DSBL - SELFTESTS PASSED TO: ENBL
TIME: 06:33:01

DCH: 10 EST CONFIRM TIME: 6:33:01 15/10/1996

DCH: 10 EST REMOTE TIME: 6:33:01 15/10/1996
l
OVL013
OVL111 000 IDLE

this is datadump
EDD000


DB SEQ NUM = 62
CONFIG
PHYSICAL MAP
BCS TEMPLATE
PBX TEMPLATE
CUST
ACUST
CLID
CIS RTE ANI
CACC MFC_ENT
CACC CIS_ENT
ROUTE
DAPC
LTN TN
LTN LNK
TN
SCL
ESN 00
NCTL
DISA
GRP DNS
CPK
NFCR TREES
DTI
ASNCH
AML / ELAN
VAS
BG-TIME
BG-CAT
DCH
PRI2
ARIES
SYSP
XPEC
XTDT
FTC
MCAD
FCAD
FDCT
DTI2
FFC
LAPW
MSDL/MISP BLK
SOCKET ID BLK
TIME
PLUGIN
CPND
SPECIFIC DATA
ALARM_MGT
TIM000 09:38 10/6/2003 CPU 0

CHECKING

RECORD COUNT = 0045

Starting internal database backup
to internal backup drive
Synching drives
Updating internal backup
Backing up c:/p/sl1/direct.rec
Backing up c:/p/disk.sys
Backing up c:/p/os/diskoscc.sym
Backing up c:/p/sl1/ovlrescc.sym
Backing up c:/p/sl1/sl1rescc.sym
Backing up c:/u/db/database.rec
Backing up c:/u/db/config.rec
Backing up c:/u/db/inet.db
Backing up c:/u/patch/reten/reten.pch
Backing up c:/u/patch/p12053.11c
Backing up c:/u/patch/r2cfn.p
Backing up c:/u/patch/todlib.p
Backing up c:/u/patch/r3bcs.11c
Backing up c:/u/patch/sccfn.p
Backing up c:/u/patch/init.p
Backing up c:/u/patch/p14308_1.11c
Internal backup complete
All files are backed up!
DATADUMP COMPLETE
What can we see here?