Our 4621 Phones running VPN firmware are no longer receiving calls since the upgrade to 5.
The phones are able to connect to the system and dial out with no issues but if you dial the ext given to that phone it drops the call.
I also tested a bridged appearance on the user and it also does not ring.
The phones connect to a Sonicawall and nothing has changed on the network side.
Anyone have any ideas where to start? Is there new VPN firmware with 5 that I am missing?
TIA
The phones are able to connect to the system and dial out with no issues but if you dial the ext given to that phone it drops the call.
I also tested a bridged appearance on the user and it also does not ring.
The phones connect to a Sonicawall and nothing has changed on the network side.
Anyone have any ideas where to start? Is there new VPN firmware with 5 that I am missing?
TIA