VoiceMail Pro Anonymous Caller

[martinnystrom]

Hello,

Does anyone have any idea of how I can identify callers who use a hidden number? I've done some testing and I have not yet figured out a way.
I have checked in VBScript if the $CLI is null, if it's numeric, if it has the value WITHHELD and so on but nothing have really done the trick.
It is obviously not null, and it is not numeric. So what can I try?

 

[amriddle01]

A ! character in Incoming call route will match against withheld number calls, do the routing there



"No problem monkey socks

 

[martinnystrom]

Sorry I do not follow you now?

This is something I have to do in VM Pro.

 

[hairlessupportmonkey]

Andy said perform the routing from the IP Office Incoming call route. Use ! to match the call as with held CLI and send the call into VM Pro that way.

ACSS - SME
General Geek

 

[Westi]

· Incoming CLI: Default = Blank (Match all)
Enter a number to match the caller's ICLID provided with the call. This field is matched left-to-right. Number options are:
· Full telephone number.
· Partial telephone number, for example just the area code.
· ! : Matches calls where the ICLID was withheld.
· ? : for number unavailable.
· Blank for all.

my SIP provider sends the word "anonymous" along so that is what I put into my ICLID field. If it doesn't work then you need to trace with Monitor to find the information needed

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”

 

[martinnystrom]

I actually solved this with VBScript Action

Dim num
num = $CLI

if IsNumeric(num) Then

' Number is displayed

else

' Number is hidden

end if

 

[Westi]

a lot more work but it works. That is IPO for you more than 1 way to make things work.

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”

 

[martinnystrom]

I had to do it inside a VM Pro module with only one incomming number and one ICR.