telbouy916
Vendor
Happy Tuesday.
I'm seeking info how-to config AA to replay the main greeting if the caller does not select 1,2,3 etc.
currently, if a caller selects "0" we have this routed to "484" group= rings x number of extensions. I think there's some missing data in the Avaya Exercises literature on building a home menu to replay the greeting.
System works fine however.
The timeout option looks attractive but I just don't yet know how to use it to send the caller back to the start point.
Thank you everyone for the great help over the past years.
I hope loved ones are healthy and safe.
With gratitude.
The odds are good and the goods are odd
I'm seeking info how-to config AA to replay the main greeting if the caller does not select 1,2,3 etc.
currently, if a caller selects "0" we have this routed to "484" group= rings x number of extensions. I think there's some missing data in the Avaya Exercises literature on building a home menu to replay the greeting.
System works fine however.
The timeout option looks attractive but I just don't yet know how to use it to send the caller back to the start point.
Thank you everyone for the great help over the past years.
I hope loved ones are healthy and safe.
With gratitude.
The odds are good and the goods are odd