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Voicemail number of rings

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jrponline

Programmer
May 31, 2006
10
CA
Hi Everyone,

I have CallPilot BCM 150/Mini

My first problem is that I cannot find where to change the settings for the number of rings required before a users voicemail picks up. I don't even know if this is system wide or on a per mailbox basis.

Also, I have a user with extension 233, whose voicemail does not pickup when a phone call is transfered to his phone that is not answered. Other users with the similar extensions do not have this problem.

Suggestions?

Thank You!
 
This is set up in phone programing not Voice mail under sets fwd no answer is where you enter the VM DN. To find out dn press feature 985.
 
Thank you! That solved half my problem! :)

So, my phone at extension 236 is showing DN251 when I inquire with feature 985

How can I change the VM DN from 251 to 236?
 
No, the Vmail DN you don't wanna touch. You want x236 to CFNA (call forward no answer) TO Vmail DN, x251.
 
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