406v2 on 4.1.95011 (patched last week to try and resolve issue)
VM Server on 4.1.27
Older site I had upgraded to a new 406v2(403 previously)
They have Voicemail Pro running on XP, that I recently changed over to 2K3 to try and fix this issue.
The issue is simple, after so long, could be 20 minutes, could be 1 day, the voicemail service is still started, but won't pickup. Callers will hear busy/dead-air.
This wasn't an issue until we upgraded them from a 403 and 3.0 to a 406v2 and 4.1
To fix the issue, I have to restart the Voicemail Pro Service. The licenses show valid. I have an incoming call route pointed to Voicemail to test, and when they are experiencing this issue, the call doesn't even show up in System Status.
Any ideas?
VM Server on 4.1.27
Older site I had upgraded to a new 406v2(403 previously)
They have Voicemail Pro running on XP, that I recently changed over to 2K3 to try and fix this issue.
The issue is simple, after so long, could be 20 minutes, could be 1 day, the voicemail service is still started, but won't pickup. Callers will hear busy/dead-air.
This wasn't an issue until we upgraded them from a 403 and 3.0 to a 406v2 and 4.1
To fix the issue, I have to restart the Voicemail Pro Service. The licenses show valid. I have an incoming call route pointed to Voicemail to test, and when they are experiencing this issue, the call doesn't even show up in System Status.
Any ideas?