After upgrading to 11.1 FP2 and installation of Log4j patches, customer reports issues with voice quality.
It's a Server Edition. No SBC, just native Avaya remote workers. (Workplace Windows)
They did not have such problems before, and we did not change the config, just update.
They say, it's fine in the office, but bad quality when a home office user with Workplace is involved. In this case, the home office user does not hear the caller well.
The external caller always has good audio.
Any idea where to look after?
It's a Server Edition. No SBC, just native Avaya remote workers. (Workplace Windows)
They did not have such problems before, and we did not change the config, just update.
They say, it's fine in the office, but bad quality when a home office user with Workplace is involved. In this case, the home office user does not hear the caller well.
The external caller always has good audio.
Any idea where to look after?