If his class of service allows it, usually the default is 1, has to be allowed in his mailbox set up, go to Feature 983, mailbox, change and allow to dial out, pick a line or pool. Got to his mailbox and listen for prompts to allow notification and number to dial. If pool does not work the lines have to be programmed and his extension to acces pool in the phone system.
What kind of voice mail do you have. By default class of service 1 should allow notification, easy to find out go to his mailbox and see if it allows dial out.
You can have both go to his phone and set it up, under admin listen for prompts then when the voice mail calls he can enter his password and listen to his message.
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