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Vodafone SIP Trunjk Setup

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johnccl

johnccl

Technical User
Dec 15, 2016
64
GB
Hi

I am trying to setup a SIP/VOIP trunk from Vodafone on my IPO500v2 but unable to get it to register.

Any help would be appreciated, thanks in anticipation.


The info they have provided -
Product information for VoIP

Username / Password
voi001903524 / xxxxxxxxxxxxx
SIP proxy
xbn.Z3.bbvoice.vodafone.co.uk

SIP registrar
resvoip.vodafone.co.uk

SIP URI
voi001903524

Screen Shots on IPO


Stun_fiu9bc.jpg
Transport_iybhsb.jpg
SIP_URI_1_amkn2g.jpg
SIP_Line_chh5yw.jpg
SIP_URI_2_pswt4w.jpg
SIP_Credentials_xewuxc.jpg
VOIP_pjkacd.jpg
 
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I'm slowly coming to the conclusion Vodafone are using their own version of SIP/VOIP which is not compatible to industry standard - anyone else had similar issues
 
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Hi derfloh

System status shows it as not registered.

Have attached monitor printout for the attempts to connect.

Cheers

John
-----------------------------------------------------------------

15:13:22 271140mS Stun: STUNUdpClient TX: (this=0xf4ee1fa4) [192.168.2.203:5060]=>[217.10.68.152:10000] ToS:96
15:13:26 275770mS RES: Tue 11/6/2024 15:13:26 FreeMem=44398372 44163316(2) CachedMem=235056 CMMsg=2(3) Buff=5200 1353 999 7388 5 Links=24107 BTree=11262 CPU=02.09% CPUStats=1/5/9394/10595/11745/0/0 MCR=0 MCW=0
15:13:26 275770mS RES2: IP 500 V2 9.0.4.0 build 965 Tasks=61 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=86 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=1 TCP=34(TLS=4) TAPI=3 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
15:13:26 275770mS RES4: XML MemObjs=61 PoolMem=2097152(1) FreeMem=2081872(1)
15:13:36 285144mS SIP Tx: UDP 192.168.2.203:5060 -> 148.252.154.196:5060
OPTIONS sip:xbn.Z3.bbvoice.vodafone.co.uk SIP/2.0
Via: SIP/2.0/UDP 192.168.2.203:5060;rport;branch=z9hG4bK54b03d14e5fb3d744f324a5aeb00713c
From: <sip:xbn.Z3.bbvoice.vodafone.co.uk>;tag=cf05a8ffa4c9154d
To: <sip:xbn.Z3.bbvoice.vodafone.co.uk>
Call-ID: 005ea77c78877bb7c5de9cc6ee5ff522
CSeq: 1456051270 OPTIONS
Contact: <sip:192.168.2.203:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 9.0.4.0 build 965
Content-Length: 0

15:13:36 285145mS SIP Tx: UDP 192.168.2.203:5060 -> 195.89.27.233:5060
OPTIONS sip:xbn.Z3.bbvoice.vodafone.co.uk SIP/2.0
Via: SIP/2.0/UDP 192.168.2.203:5060;rport;branch=z9hG4bK23f84c708412e9a08689e3c892129b8d
From: <sip:xbn.Z3.bbvoice.vodafone.co.uk>;tag=66727355b1e68878
To: <sip:xbn.Z3.bbvoice.vodafone.co.uk>
Call-ID: db27e1cb00330bb69e7bbd83d780b521
CSeq: 1152133978 OPTIONS
Contact: <sip:192.168.2.203:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 9.0.4.0 build 965
Content-Length: 0

15:13:36 285147mS SIP Tx: UDP 192.168.2.203:5060 -> 148.252.154.212:5060
OPTIONS sip:xbn.Z3.bbvoice.vodafone.co.uk SIP/2.0
Via: SIP/2.0/UDP 192.168.2.203:5060;rport;branch=z9hG4bK91a592300cb226c29095f004e78349da
From: <sip:xbn.Z3.bbvoice.vodafone.co.uk>;tag=f2bf1be8af7723a1
To: <sip:xbn.Z3.bbvoice.vodafone.co.uk>
Call-ID: 84bea16204ac58d050c70f032245b785
CSeq: 1974024756 OPTIONS
Contact: <sip:192.168.2.203:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 9.0.4.0 build 965
Content-Length: 0

15:13:36 285150mS SIP Tx: UDP 192.168.2.203:5060 -> 195.89.27.201:5060
OPTIONS sip:xbn.Z3.bbvoice.vodafone.co.uk SIP/2.0
Via: SIP/2.0/UDP 192.168.2.203:5060;rport;branch=z9hG4bK6881f82a6f1a80927288dee692c1d882
From: <sip:xbn.Z3.bbvoice.vodafone.co.uk>;tag=c6402a23d4bfc5e1
To: <sip:xbn.Z3.bbvoice.vodafone.co.uk>
Call-ID: c52136e7c26c992e8f083d22e0629b7a
CSeq: 570607220 OPTIONS
Contact: <sip:192.168.2.203:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 9.0.4.0 build 965
Content-Length: 0

15:13:36 285152mS SIP Tx: UDP 192.168.2.203:5062 -> 81.174.170.48:5062
OPTIONS sip:81.174.170.48 SIP/2.0
Via: SIP/2.0/UDP 192.168.2.203:5062;rport;branch=z9hG4bK7da94b51e787c4a1ec11bbdf148ce326
From: <sip:192.168.2.203>;tag=3508495bb514039e
To: <sip:81.174.170.48>
Call-ID: cf7375b82a5464fca257e12138f0deaf
CSeq: 1080460817 OPTIONS
Contact: <sip:192.168.2.203:5062;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 9.0.4.0 build 965
Content-Length: 0

15:13:36 285156mS PRN: DNS - refreshing: Kick off new request
15:13:36 285276mS RES: Tue 11/6/2024 15:13:36 FreeMem=44397108 44163316(2) CachedMem=233792 CMMsg=2(3) Buff=5200 1352 999 7388 5 Links=24104 BTree=11262 CPU=00.66% CPUStats=1/6/9394/10546/11745/0/0 MCR=0 MCW=0
15:13:36 285276mS RES2: IP 500 V2 9.0.4.0 build 965 Tasks=61 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=86 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=1 TCP=35(TLS=4) TAPI=3 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
15:13:36 285276mS RES4: XML MemObjs=61 PoolMem=2097152(1) FreeMem=2081872(1)
15:13:38 287140mS Stun: STUNUdpClient TX: (this=0xf4ee1fa4) [192.168.2.203:5060]=>[217.10.68.152:10000] ToS:96
 
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There are a couple of applications notes for Vodafone SIP trunks with IP Office:

[ul]
[li][/li]
[li][/li]
[/ul]

The recent (2023) one is for Vodafone in Germany, and the older UK one uses an ASBCE - but they both may provide some clues as to what settings Vodafone require.

Stuck in a never ending cycle of file copying.
 
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Thanks sizbut

Tried bits of each application notes (picking the parts that seem to match) - but still not registering.

John
 
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It seems your firewall might be causing issues as STUN is showing it "Blocking Firewall". Have you opened the necessary ports?
 
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Hi All

Thanks for feedback

The standard Firewall :

-
Firewall_t63oxj.jpg

----------------------------------
Custom Firewall for UDP :


UDP_Firewall_lttnnl.jpg


Help for custom says
IP Protocol
The value entered here corresponds to the IP Protocol which is to be processed by this Firewall profile: 1 for ICMP, 6 for TCP, 17 for UDP or 47 for GRE. This information can be obtained from the "pcol" parameter in a Monitor trace.
 
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Indeed. In its day, ie. 15 years ago, the IPO firewall was a very useful feature. But not now.

It and a few other legacy features should really be removed as they are much better done by other kit these days.

Stuck in a never ending cycle of file copying.
 
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Hi All,

Connected to the public network via Lan 2 - router on 192.168.2.2


Lan_2_c28bni.jpg
 
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hi derfloh

Where would I find that please

John
 
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Hi John,
Since you have internal IP for IP Office, there must be a external router/firewall connecting you to internet. You'll need to open and forward ports from your external router/firewall to IP Office. Leave the IP Office firewall to default.

Port forward below to Avaya IP Office Address: 192.168.2.203
TCP:5060
UDP:5060 , 3478, 46750-50750

After the port forwarding rules are in place, click the 'RUN STUN' on LAN2 > Network Topology tab. You should see something else then 'Blocking Firewall'.

Also change the 'Listen Port' to 5060 on LINE > Line 17 (or the SIP line number) > Transport - Listen port. (You have it set to 5065)

Good Luck!
 
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Don't do that!

If it is a SIP trunk with registration the ports are opened only from IPO towards internet. If it is without registration, it is usually enough to open the connection by sending OPTIONS messages. And for RTP the IPO should send a package to open the session. If this is not enough restrict inbound traffic to the IP of Vodafone. If not you will be attacked by foreigners who will try to register to your IPO to make expensive calls.

IP routes can be found in IPO manager under "IP routes". If you don't know that I would expect that you have little to no experience with IPO and you you'd ask someone to help you.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN
 
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Hi All,

Vodafone informed me they use 5065 not 5060 for some reason.

I have had a sipgate trunk working in the past and currently have a CNET trunk which is still working although it uses UDP port 5062.

IP Route is set for LAN 2 - or do I need to setup a specific route for vodafone

IP_Route_est2sg.jpg




John
 
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