VMPRO Service stops after 2 hrs or so 2

[iagaoe]

Good afternoon.
Yesterday 1/13 i started experiencing problems with my voicemail pro. I believe its a serivice issue because i can resolve the problem by simply restarting the service.

The only change to the server yesterday was an installation of a windows update (KB972270) Security Update for Windows Server.

I had 3 drops offs yesterday that i know of. I came in this morning and upgraded to Voicemail Pro 5.0(23).

After the install of voicemail pro i unistalled the update (KB972270) and rebooted i have since experienced 2 drop offs of the service.

Now i don't see anything in the logs in voicemail pro\vm\logs folder. I don't see anything in event viewer. I no real idea where to go from here? Should i completely uninstall and reinstall voicemail pro? Uninstall vmpro, reboot, install vmpro, reboot? I need some help please.
Thanks,
Chad

 

[iagaoe]

FIXED!!!!!!!!!!!!!!

I upgraded firmwares and then unplugged the dongle and plugged in new slot(that may of been all it was).....

Thanks everybody this forum is the best support, i was scared to call avaya.

Thanks again,
Chad

 

[TomMills]

i was scared to call avaya."

they don't bite, but they do always want traces.

http://www.twitter.com/tem1985

 

[hairlessupportmonkey]

dont be scared to hand out a few pink stars either!

 

[iagaoe]

I will pass out pink stars now...Thanks!

 

[TomMills]

glad its sorted. thanks for the star

http://www.twitter.com/tem1985

 

[hairlessupportmonkey]

hehe - good lad!

 

[tlpeter]

Tom, serial dongle do not need a sentinal driver but parallel do need it!
I am glad the disappear in 6.0!



ACSS - SME (IP Office)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[TomMills]

yeah those things cause more trouble than they are worth.

http://www.twitter.com/tem1985

 

[amriddle01]

This is the most shamefull example of star grabbing/begging I have seen in a while, should have known it would be the two southeners tlpeter, as does Delta server that will be a problem to many with call loggers etc

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[tlpeter]

I agree, easy starts again.
We are probably jealous



ACSS - SME (IP Office)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[TomMills]

i'll ignore the southern jab

TBH Most of our call loggers are oak and they have addressed the no delta server issue.

http://www.twitter.com/tem1985

 

[tlpeter]

You do not need Delta server anymore, it works without also!



ACSS - SME (IP Office)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[amriddle01]

I know tlpeter but many don't, and some cheap people on here us delta server as a basic/free call logger....not us or our customers I hasten to add

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[TomMills]

then they have to decide whether to put their hand in their pocket and get new features, or stay in the past

http://www.twitter.com/tem1985