VMPro Disconnected Calls

[TomasBill22]

Hi ...

We have IP office release 8.1.(63) and voice mail pro 8.1.9501.0 with essential, preferred and advanced edition will showed valid on IPO manager. We created a short code to the module using voice mail collect and when dial this shortcode its goes to the destination based on the call flow but when calling the number from outside, the VM Pro disconnected the call .I have tried uninstalling and re installing voice mail pro without any luck. I will appreciate if someone has a clue to on how i can resolve this issue.
The destenation on ICR is set to the Module name.
There is a Ping from the VM Pro Server to IPO.
The firewall on the VM Pro Server is off.

The followin is the trace from dbgview:

27/05 21:47:08.471 DbgOut (01,5) 6996,4992: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
27/05 21:47:10.855 DbgOut (01,5) 6996,5516: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
27/05 21:47:47.130 vmprov5s (19,1) 1b54,17a4: VMIsMAPIAvailable returning [0]
27/05 21:47:47.130 DbgOut (01,5) 6996,7072: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
27/05 21:47:47.130 DbgOut (01,5) 6996,6980: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
27/05 21:47:47.141 vmprov5s (66,2) 1b54,1b44: CMAPIImpl::Connect[2915]: Error 0x80004005 [MAPI_E_CALL_FAILED] from MAPIInitialize trying to initialize MAPI support
27/05 21:47:47.141 vmprov5s (19,2) 1b54,1b44: Error (hr=0x80004005 [MAPI_E_CALL_FAILED]) from MAPIConnect
27/05 21:47:47.141 DbgOut (01,5) 6996,6980: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
27/05 21:47:47.141 vmprov5s (66,2) 1b54,1ba0: CMAPIImpl::Connect[2915]: Error 0x80004005 [MAPI_E_CALL_FAILED] from MAPIInitialize trying to initialize MAPI support
27/05 21:47:47.141 vmprov5s (19,2) 1b54,1ba0: Error (hr=0x80004005 [MAPI_E_CALL_FAILED]) from MAPIConnect
27/05 21:47:47.141 DbgOut (01,5) 6996,7072: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
27/05 21:47:50.788 DbgOut (01,5) 6996,3028: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
27/05 21:48:14.246 DbgOut (01,5) 6996,7104: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
27/05 21:48:29.098 DbgOut (01,5) 6996,4992: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)

Whats The Problem and How I can Solve it ?

 

[tlpeter]

This really sounds like you are changing your callflow in the offline mode.


BAZINGA!

I'm not insane, my mother had me tested!

 

[intrigrant]

Add a prompt to each action were you record the name of the action.
Then call VMPro and listen what the last action is used, direct after that action there is a problem.

 

[amriddle01]

Don't use Remote Desktop either, if you have been that could be your issue...it can corrupt VM Pro

 

[TomasBill22]

Hi All ...

I test every thing, but with nothing change.
When call the phone, disconnected me but on the system status the call is connected.
I found thing that I have the SD Card Rls.8.1 and the Avaya send the preferred Edition to me Rls 9.0 Code
the voicemail after installing the license working for a week, and after installing the Advanced Edition the problem of the disconnected occur.
is the problem of the license cause the voicemail disconnected.

Thanks

 

[tlpeter]

What happens is you change the license string for the advanced edition?
Just change the last character to a capital (or the other way round)


BAZINGA!

I'm not insane, my mother had me tested!

 

[TomasBill22]

Hi telpeter ...

I Installed the Advanced Edition License Because I have a CCR and Recording.

Here is the Preferred Edition Code

Wj3_SEbsHI3TFp9BuL1dh0z73r1gZDQt

and Here is the Advanced Edition Code

Hs3sqhb_ZIRtZoyC7CXZsn2G23CQoNHs

What Should I do and What could this make because the reporting and recording is working now ?


Thanks telpter for your support .

 

[TomasBill22]

Hi tlpeter ...

sorry if I hesticaite you, but can you tell me what should I do ?
Because I'm on site now and need to test this.

Thanks

 

[tlpeter]

By changing the licence it will become invalid.
Then you can test the voicemail to see if it works again.
By changing the last character you still know what it was so you can change it back easy.

BAZINGA!

I'm not insane, my mother had me tested!

 

[IPGuru]

does the VM respond when you dial *17 internally?
if so then licensing is not your problem


Don't send your ICR to a short code route to VM:<Module Name>, it should not make any difference but it is less programming and far more obvious what is happening when you look at it 6 months later

Another tip is to temporarily change the authentication of the service to local account & enable "Interact with Desktop"
this enables you to turn on the VM Pro event log to see what it thinks is happening

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

 

[TomasBill22]

Hi tlpeter ....

I do it, nothing change.

Dear IPGuru ...

ya when dial the *17 or the short code of the module I can hear the voicemail and the voice recorded.
aboout the Service I will do it and updates you.

Thanks all ...

 

[tlpeter]

So voicemail works fine
Then you have a different problem.


BAZINGA!

I'm not insane, my mother had me tested!

 

[TomasBill22]

Dear tlpeter ...

it is not the first time I configure VMPro, In fact, I don't know why this happen.
I share the VMPro Message Configuration, if you can help me to solve this problem.
I trusted you and all in this fourm.

Thanks

 

[tlpeter]

The link does not work and keep it that way.
When normal voicemail works then there must be something wrong with the modules.
Run debugview and call in and see where it goes wrong.



BAZINGA!

I'm not insane, my mother had me tested!

 

[TomasBill22]

Hi tlpeter ...

as mentioned above, the following is the trace from the debug:

The followin is the trace from dbgview:

27/05 21:47:08.471 DbgOut (01,5) 6996,4992: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
27/05 21:47:10.855 DbgOut (01,5) 6996,5516: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
27/05 21:47:47.130 vmprov5s (19,1) 1b54,17a4: VMIsMAPIAvailable returning [0]
27/05 21:47:47.130 DbgOut (01,5) 6996,7072: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
27/05 21:47:47.130 DbgOut (01,5) 6996,6980: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
27/05 21:47:47.141 vmprov5s (66,2) 1b54,1b44: CMAPIImpl::Connect[2915]: Error 0x80004005 [MAPI_E_CALL_FAILED] from MAPIInitialize trying to initialize MAPI support
27/05 21:47:47.141 vmprov5s (19,2) 1b54,1b44: Error (hr=0x80004005 [MAPI_E_CALL_FAILED]) from MAPIConnect
27/05 21:47:47.141 DbgOut (01,5) 6996,6980: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
27/05 21:47:47.141 vmprov5s (66,2) 1b54,1ba0: CMAPIImpl::Connect[2915]: Error 0x80004005 [MAPI_E_CALL_FAILED] from MAPIInitialize trying to initialize MAPI support
27/05 21:47:47.141 vmprov5s (19,2) 1b54,1ba0: Error (hr=0x80004005 [MAPI_E_CALL_FAILED]) from MAPIConnect
27/05 21:47:47.141 DbgOut (01,5) 6996,7072: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
27/05 21:47:50.788 DbgOut (01,5) 6996,3028: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
27/05 21:48:14.246 DbgOut (01,5) 6996,7104: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
27/05 21:48:29.098 DbgOut (01,5) 6996,4992: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)

Sorry, but I dont understand and read it, so if you can help me to illustate this ?

Thanks

 

[tlpeter]

This is not from a call.
When you call in and reach a module then it shold show this and also which wav file it is playing or which condition it is using.
This only shows that MAPI is not working.


BAZINGA!

I'm not insane, my mother had me tested!

 

[TomasBill22]

Hi tlpeter ...

Thanks you, I will Update you with the trace soon

Thanks for your Kindbess.
Thanks.

 

[TomasBill22]

Dear tlpeter:
Good Day,

Here is the trace :

31/05 11:20:21.157 vmprov5s (09,5) 3b94,4f2c: IP Office Voicemail Pro [Hardware mode 00] - Version 8.1 (9501) [CPU Usage 0.0] [CPU Min:0.0, Avg:0.7, Max:155.9] has been running for 0 days, 0 hours and 11 minutes and received 0 calls (0 missed voice packets) (0 completed, 0 calls/hour) (Call duration(secs) - Min:0, Max:0, Avg:0).
31/05 11:20:21.157 vmprov5s (09,5) 3b94,4f2c: System Configuration:-
Voicemail Pro mode, locale: ara, IPO hardware mode: 00 []
31/05 11:20:21.157 vmprov5s (09,5) 3b94,4f2c: EVML:-
31/05 11:20:21.157 vmprov5s (09,5) 3b94,4f2c: Maximum recording capacity: Unlimited, Maximum Recording Time: 120 seconds
31/05 11:20:21.157 vmprov5s (09,5) 3b94,4f2c: Maximum Sessions: 4, Minimum PIN length: 0 digits
31/05 11:20:21.157 vmprov5s (09,5) 3b94,4f2c: SMTP:-
Host address 0.0.0.0, port 25, Login method "none", email from "vmpro@mail.go.com.jo", login user ""
31/05 11:20:21.157 vmprov5s (09,5) 3b94,4f2c: Voicemail Sessions (Connections 0 - 0) (Links:11909 from 12000) (CMMsg:0 left from 0) (VM:0 NODES:0 SN:0 SBL:0 FILES:0)
31/05 11:20:35.182 vmprov5s (09,5) 3b94,29d8: new VMAIL Client [025BAAF0] [Connections 0 - 1] [INBAND DTMF=YES]
31/05 11:20:35.182 vmprov5s (09,3) 3b94,29d8: Session: 00000078 - Locale ara does not exist, using alternative locale of en
31/05 11:20:35.183 vmprov5s (06,5) 3b94,29d8: VMClient::RxOpen - Created dialog 025C4DF0
31/05 11:20:35.183 vmprov5s (06,5) 3b94,29d8: VMClient::RxOpen 025BAA88 BHAfter (4), session=00000078, dialog=025C4DF0, Fallback number is ""
31/05 11:20:35.183 DbgOut (01,5) 15252,17820: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:20:35.205 vmprov5s (09,5) 3b94,459c: Session: 00000078 - ~IClient [Call duration: 0 secs, 0 missed packets] [Connections 0 - 0] [Buffer pool(0:1000 1:250 2:2500 3:1496) allocated:4, seq:0] [Links:11909 from 12000] [CMMsg:0 left from 0] [VM:0 NODES:0 SN:0 SBL:0 TASKS:7 FILES:0 Msgs:24]
31/05 11:20:35.205 DbgOut (01,5) 15252,17820: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:20:35.295 vmprov5s (09,3) 3b94,4cb4: Retransmission - <Better Homes (MASTER:130.10.254.7 - SLAVE:0.0.0.0 [INACTIVE]) [8.1 (63)]>
31/05 11:20:47.161 vmprov5s (19,1) 3b94,4f2c: VMIsMAPIAvailable returning [0]
31/05 11:20:47.161 vmprov5s (19,5) 3b94,4f2c: CMAPIImpl::CheckMAPIConnection() - return is 0,m_iMAPIStatus = [0]
31/05 11:20:47.161 DbgOut (01,5) 15252,19308: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:20:47.161 DbgOut (01,5) 15252,21344: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:20:47.172 vmprov5s (66,2) 3b94,5360: CMAPIImpl::Connect[2915]: Error 0x80004005 [MAPI_E_CALL_FAILED] from MAPIInitialize trying to initialize MAPI support
31/05 11:20:47.172 vmprov5s (19,2) 3b94,5360: Error (hr=0x80004005 [MAPI_E_CALL_FAILED]) from MAPIConnect
31/05 11:20:47.172 DbgOut (01,5) 15252,21344: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:20:47.172 vmprov5s (66,2) 3b94,4b6c: CMAPIImpl::Connect[2915]: Error 0x80004005 [MAPI_E_CALL_FAILED] from MAPIInitialize trying to initialize MAPI support
31/05 11:20:47.172 vmprov5s (19,2) 3b94,4b6c: Error (hr=0x80004005 [MAPI_E_CALL_FAILED]) from MAPIConnect
31/05 11:20:47.172 DbgOut (01,5) 15252,19308: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:20:59.120 vmprov5s (09,5) 3b94,29d8: new VMAIL Client [025BAAF0] [Connections 0 - 1] [INBAND DTMF=YES]
31/05 11:20:59.120 vmprov5s (09,3) 3b94,29d8: Session: 00000079 - Locale ara does not exist, using alternative locale of en
31/05 11:20:59.121 vmprov5s (06,5) 3b94,29d8: VMClient::RxOpen - Created dialog 025C4918
31/05 11:20:59.121 vmprov5s (06,5) 3b94,29d8: VMClient::RxOpen 025BAA88 BHAfter (4), session=00000079, dialog=025C4918, Fallback number is ""
31/05 11:20:59.121 DbgOut (01,5) 15252,10404: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:20:59.155 vmprov5s (09,5) 3b94,28a4: Session: 00000079 - ~IClient [Call duration: 0 secs, 0 missed packets] [Connections 0 - 0] [Buffer pool(0:1000 1:250 2:2500 3:1496) allocated:4, seq:0] [Links:11909 from 12000] [CMMsg:0 left from 0] [VM:0 NODES:0 SN:0 SBL:0 TASKS:7 FILES:0 Msgs:24]
31/05 11:20:59.155 DbgOut (01,5) 15252,10404: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:20:59.245 vmprov5s (09,3) 3b94,4cb4: Retransmission - <Better Homes (MASTER:130.10.254.7 - SLAVE:0.0.0.0 [INACTIVE]) [8.1 (63)]>
31/05 11:21:05.793 DbgOut (01,5) 14004,10288: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:21:05.793 DbgOut (01,5) 14004,5440: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:21:05.793 DbgOut (01,5) 14004,15816: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:21:21.179 vmprov5s (09,5) 3b94,4f2c: IP Office Voicemail Pro [Hardware mode 00] - Version 8.1 (9501) [CPU Usage 0.0] [CPU Min:0.0, Avg:0.7, Max:155.9] has been running for 0 days, 0 hours and 12 minutes and received 2 calls (0 missed voice packets) (2 completed, 10 calls/hour) (Call duration(secs) - Min:0, Max:0, Avg:0).
31/05 11:21:21.179 vmprov5s (09,5) 3b94,4f2c: System Configuration:-
Voicemail Pro mode, locale: ara, IPO hardware mode: 00 []
31/05 11:21:21.179 vmprov5s (09,5) 3b94,4f2c: EVML:-
31/05 11:21:21.179 vmprov5s (09,5) 3b94,4f2c: Maximum recording capacity: Unlimited, Maximum Recording Time: 120 seconds
31/05 11:21:21.179 vmprov5s (09,5) 3b94,4f2c: Maximum Sessions: 4, Minimum PIN length: 0 digits
31/05 11:21:21.179 vmprov5s (09,5) 3b94,4f2c: SMTP:-
Host address 0.0.0.0, port 25, Login method "none", email from "vmpro@mail.go.com.jo", login user ""
31/05 11:21:21.179 vmprov5s (09,5) 3b94,4f2c: Voicemail Sessions (Connections 0 - 0) (Links:11909 from 12000) (CMMsg:0 left from 0) (VM:0 NODES:0 SN:0 SBL:0 FILES:0)
31/05 11:21:51.200 vmprov5s (19,1) 3b94,4f2c: VMIsMAPIAvailable returning [0]
31/05 11:21:51.200 vmprov5s (19,5) 3b94,4f2c: CMAPIImpl::CheckMAPIConnection() - return is -1,m_iMAPIStatus = [-2]
31/05 11:21:51.200 DbgOut (01,5) 15252,1296: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:21:51.411 DbgOut (01,5) 15252,1296: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:22:12.796 DbgOut (01,5) 14004,15816: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:22:12.796 DbgOut (01,5) 14004,5440: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:22:12.796 DbgOut (01,5) 14004,10288: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:22:21.210 vmprov5s (09,5) 3b94,4f2c: IP Office Voicemail Pro [Hardware mode 00] - Version 8.1 (9501) [CPU Usage 0.0] [CPU Min:0.0, Avg:0.7, Max:155.9] has been running for 0 days, 0 hours and 13 minutes and received 2 calls (0 missed voice packets) (2 completed, 9 calls/hour) (Call duration(secs) - Min:0, Max:0, Avg:0).
31/05 11:22:21.210 vmprov5s (09,5) 3b94,4f2c: System Configuration:-
Voicemail Pro mode, locale: ara, IPO hardware mode: 00 []
31/05 11:22:21.210 vmprov5s (09,5) 3b94,4f2c: EVML:-
31/05 11:22:21.210 vmprov5s (09,5) 3b94,4f2c: Maximum recording capacity: Unlimited, Maximum Recording Time: 120 seconds
31/05 11:22:21.210 vmprov5s (09,5) 3b94,4f2c: Maximum Sessions: 4, Minimum PIN length: 0 digits
31/05 11:22:21.210 vmprov5s (09,5) 3b94,4f2c: SMTP:-
Host address 0.0.0.0, port 25, Login method "none", email from "vmpro@mail.go.com.jo", login user ""
31/05 11:22:21.210 vmprov5s (09,5) 3b94,4f2c: Voicemail Sessions (Connections 0 - 0) (Links:11909 from 12000) (CMMsg:0 left from 0) (VM:0 NODES:0 SN:0 SBL:0 FILES:0)
31/05 11:22:55.219 vmprov5s (19,5) 3b94,4f2c: CMAPIImpl::CheckMAPIConnection() - return is 1,m_iMAPIStatus = [-2]
31/05 11:22:55.219 DbgOut (01,5) 15252,9652: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:22:55.220 vmprov5s (66,2) 3b94,25b4: CMAPIImpl::MAPIMessagePump[7165]: Error 0x80004005 [MAPI_E_CALL_FAILED] from MAPIInitialize Possible causes are:
* No version of Extended MAPI is installed (Either Outlook or MAPICDO must be installed).
* The 64 bit version of Outlook 2010 is installed.
* Windows Mail or Outlook Express (which do not implement Extended MAPI) is registered as the Default Mail Client.
31/05 11:22:55.220 DbgOut (01,5) 15252,9652: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:23:00.225 vmprov5s (19,1) 3b94,4f2c: Connection count=[1]
31/05 11:23:00.325 DbgOut (01,5) 15252,6896: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:23:00.325 vmprov5s (66,2) 3b94,1af0: CMAPIImpl::MAPIMessagePump[7165]: Error 0x80004005 [MAPI_E_CALL_FAILED] from MAPIInitialize Possible causes are:
* No version of Extended MAPI is installed (Either Outlook or MAPICDO must be installed).
* The 64 bit version of Outlook 2010 is installed.
* Windows Mail or Outlook Express (which do not implement Extended MAPI) is registered as the Default Mail Client.
31/05 11:23:00.326 DbgOut (01,5) 15252,6896: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:23:05.327 vmprov5s (19,1) 3b94,4f2c: Creating secondary connection
31/05 11:23:05.327 vmprov5s (19,1) 3b94,4f2c: Connection count=[2]
31/05 11:23:05.327 DbgOut (01,5) 15252,13792: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:23:05.327 DbgOut (01,5) 15252,17372: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:23:05.338 vmprov5s (66,2) 3b94,43dc: CMAPIImpl::Connect[2915]: Error 0x80004005 [MAPI_E_CALL_FAILED] from MAPIInitialize trying to initialize MAPI support
31/05 11:23:05.338 vmprov5s (19,2) 3b94,43dc: Error (hr=0x80004005 [MAPI_E_CALL_FAILED]) from MAPIConnect
31/05 11:23:05.338 DbgOut (01,5) 15252,17372: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:23:05.338 vmprov5s (66,2) 3b94,35e0: CMAPIImpl::Connect[2915]: Error 0x80004005 [MAPI_E_CALL_FAILED] from MAPIInitialize trying to initialize MAPI support
31/05 11:23:05.338 vmprov5s (19,2) 3b94,35e0: Error (hr=0x80004005 [MAPI_E_CALL_FAILED]) from MAPIConnect
31/05 11:23:05.338 DbgOut (01,5) 15252,13792: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:23:15.486 DbgOut (01,5) 14004,3632: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:23:15.488 DbgOut (01,5) 14004,13348: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:23:15.488 DbgOut (01,5) 14004,7508: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:23:21.084 vmprov5s (09,5) 3b94,4f2c: IP Office Voicemail Pro [Hardware mode 00] - Version 8.1 (9501) [CPU Usage 0.0] [CPU Min:0.0, Avg:0.7, Max:155.9] has been running for 0 days, 0 hours and 14 minutes and received 2 calls (0 missed voice packets) (2 completed, 9 calls/hour) (Call duration(secs) - Min:0, Max:0, Avg:0).
31/05 11:23:21.084 vmprov5s (09,5) 3b94,4f2c: System Configuration:-
Voicemail Pro mode, locale: ara, IPO hardware mode: 00 []
31/05 11:23:21.084 vmprov5s (09,5) 3b94,4f2c: EVML:-
31/05 11:23:21.084 vmprov5s (09,5) 3b94,4f2c: Maximum recording capacity: Unlimited, Maximum Recording Time: 120 seconds
31/05 11:23:21.084 vmprov5s (09,5) 3b94,4f2c: Maximum Sessions: 4, Minimum PIN length: 0 digits
31/05 11:23:21.084 vmprov5s (09,5) 3b94,4f2c: SMTP:-
Host address 0.0.0.0, port 25, Login method "none", email from "vmpro@mail.go.com.jo", login user ""
31/05 11:23:21.084 vmprov5s (09,5) 3b94,4f2c: Voicemail Sessions (Connections 0 - 0) (Links:11909 from 12000) (CMMsg:0 left from 0) (VM:0 NODES:0 SN:0 SBL:0 FILES:0)

Thanks ..

 

[TomasBill22]

Hi ...

Here is another Trace:

31/05 11:39:20.219 DbgOut (01,5) 15252,5864: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:39:20.241 DbgOut (01,5) 15252,5864: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:39:45.157 DbgOut (01,5) 15252,17888: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:39:45.158 vmprov5s (66,2) 3b94,45e0: CMAPIImpl::MAPIMessagePump[7165]: Error 0x80004005 [MAPI_E_CALL_FAILED] from MAPIInitialize Possible causes are:
* No version of Extended MAPI is installed (Either Outlook or MAPICDO must be installed).
* The 64 bit version of Outlook 2010 is installed.
* Windows Mail or Outlook Express (which do not implement Extended MAPI) is registered as the Default Mail Client.
31/05 11:39:45.158 DbgOut (01,5) 15252,17888: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:39:50.166 vmprov5s (19,1) 3b94,4f2c: Connection count=[1]
31/05 11:39:50.266 DbgOut (01,5) 15252,4856: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:39:50.266 vmprov5s (66,2) 3b94,12f8: CMAPIImpl::MAPIMessagePump[7165]: Error 0x80004005 [MAPI_E_CALL_FAILED] from MAPIInitialize Possible causes are:
* No version of Extended MAPI is installed (Either Outlook or MAPICDO must be installed).
* The 64 bit version of Outlook 2010 is installed.
* Windows Mail or Outlook Express (which do not implement Extended MAPI) is registered as the Default Mail Client.
31/05 11:39:50.267 DbgOut (01,5) 15252,4856: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:39:55.371 vmprov5s (19,1) 3b94,4f2c: Creating secondary connection
31/05 11:39:55.371 vmprov5s (19,1) 3b94,4f2c: Connection count=[2]
31/05 11:39:55.371 DbgOut (01,5) 15252,11348: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:39:55.371 DbgOut (01,5) 15252,7960: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_ATTACH)
31/05 11:39:55.382 vmprov5s (66,2) 3b94,1f18: CMAPIImpl::Connect[2915]: Error 0x80004005 [MAPI_E_CALL_FAILED] from MAPIInitialize trying to initialize MAPI support
31/05 11:39:55.382 vmprov5s (19,2) 3b94,1f18: Error (hr=0x80004005 [MAPI_E_CALL_FAILED]) from MAPIConnect
31/05 11:39:55.382 DbgOut (01,5) 15252,7960: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)
31/05 11:39:55.382 vmprov5s (66,2) 3b94,2c54: CMAPIImpl::Connect[2915]: Error 0x80004005 [MAPI_E_CALL_FAILED] from MAPIInitialize trying to initialize MAPI support
31/05 11:39:55.382 vmprov5s (19,2) 3b94,2c54: Error (hr=0x80004005 [MAPI_E_CALL_FAILED]) from MAPIConnect
31/05 11:39:55.382 DbgOut (01,5) 15252,11348: DllMain(hinstDLL=0x10000000, fdwReason=DLL_THREAD_DETACH)


Thanks

 

[tlpeter]

There is nothing in it.
Did you make a call?

BAZINGA!

I'm not insane, my mother had me tested!

 

[TomasBill22]

Hi tlpeter ...

Yes, I make a Call and its disconnected but on system status connected.

Thanks