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VMPRO Client R11.1 SP1 does not access to the Server even if client access is enabled

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IamaSherpa

Instructor
Dec 24, 2015
498
IT
Just installed the R11.1 SP1 VmPro, entered via webconsole and enabled the Client Access but the client does not connect to the server (Username/Password not valid).
VM Password ok, settings too, New SP1 client vs R11.1 GA VMPRO server works fine with same IPO and client settings
APP Server R11.1 SP1 re-installed from scratch (virtual), same issue, any ideas?
 
There is a new version. I have installed it today and it is working good. They just updated it with in the last couple of days.
 
Sure hanlondr? Support website doesn't show different files from the original SP1 ones, which is the filename you downloaded, please?
 
FILE:
c110-11.1.100.96.iso , 11.1.x
Avaya IP Office Unified Communications Module (UCM) .iso

11.1.100.96 MD5=09dd2a81863a31784c299641bfc70718

Link
 
Nevermind. I thought it was working. Its not :-( sorry.
 
Did you install the client from the AppsCenter section of the new web control? The 11.1.0 may not be compatible. I haven't upgraded yet so I don't know if there is a problem, but you never know.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'
 
Yes I have VM Client 11.1.0.1 installed and I just get user/password incorrect. When I web browse it signs in with the information I have put in to the system.
 
I do confirm the client behaviour vs the Application Server (not the UC module), the VM client in the system repository is the same of the support download page, username/password incorrect at the client connection.
The same Client (11.1.100.14) is viceversa working correctly if connected to a R11.1 GA system
 
Is it working from the same client/server to another VM Pro server?

If you're running it on a Windows Server you might need to right-click on the VM Pro icon and select Run as Administrator or you might get a password error depending on server settings.

"Trying is the first step to failure..." - Homer
 
Yeah, but you're running the client on Windows.

"Trying is the first step to failure..." - Homer
 
Had the same problem. Ended up disabling referred authentication as a temporary workaround. Not the best fix but it got me going.
 
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