VMPRO Client R11.1 SP1 does not access to the Server even if client access is enabled

[IamaSherpa]

Just installed the R11.1 SP1 VmPro, entered via webconsole and enabled the Client Access but the client does not connect to the server (Username/Password not valid).
VM Password ok, settings too, New SP1 client vs R11.1 GA VMPRO server works fine with same IPO and client settings
APP Server R11.1 SP1 re-installed from scratch (virtual), same issue, any ideas?

 

[hanlondr]

There is a new version. I have installed it today and it is working good. They just updated it with in the last couple of days.

 

[IamaSherpa]

Sure hanlondr? Support website doesn't show different files from the original SP1 ones, which is the filename you downloaded, please?

 

[hanlondr]

FILE:
c110-11.1.100.96.iso , 11.1.x
Avaya IP Office Unified Communications Module (UCM) .iso

11.1.100.96 MD5=09dd2a81863a31784c299641bfc70718

Link

 

[hanlondr]

Nevermind. I thought it was working. Its not :-( sorry.

 

[budbyrd]

Did you install the client from the AppsCenter section of the new web control? The 11.1.0 may not be compatible. I haven't upgraded yet so I don't know if there is a problem, but you never know.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[hanlondr]

Yes I have VM Client 11.1.0.1 installed and I just get user/password incorrect. When I web browse it signs in with the information I have put in to the system.

 

[IamaSherpa]

I do confirm the client behaviour vs the Application Server (not the UC module), the VM client in the system repository is the same of the support download page, username/password incorrect at the client connection.
The same Client (11.1.100.14) is viceversa working correctly if connected to a R11.1 GA system

 

[janni78]

Is it working from the same client/server to another VM Pro server?

If you're running it on a Windows Server you might need to right-click on the VM Pro icon and select Run as Administrator or you might get a password error depending on server settings.

"Trying is the first step to failure..." - Homer

 

[IamaSherpa]

It's a R11.1 SP1 janni78, so Linux only

 

[janni78]

Yeah, but you're running the client on Windows.

"Trying is the first step to failure..." - Homer

 

[DaIPOTek]

Had the same problem. Ended up disabling referred authentication as a temporary workaround. Not the best fix but it got me going.