Hello all,
Thought I'd post a new thread on problems I have when I tried an upgrade last week.
Upgraded the IPO from 9.1.12 to 11.0.4.
Moved on to upgrade the VMPRO from & to same releases.
Couldn't get logged into the VMPRO after upgrading & voicemail wasn't answering.
Ended up downgrading it back to 9.1.12 for now.
Posted earlier the problem & someone says I need to Enable the VMPRO client access through the VMPRO Web Management.
Never have or knew there was a Web Management for VMPRO & can't get in it.
Only have about four customers with VMPRO (first time upgrade) the 100s of other customers just use the Embedded.
When I go to a browser & put in of VMPRO/voicemail I get the attached file.
When I go to the current 9.1.12 VMPRO then Help/About it says Web Services N/A
I'm far from an IT guy, but learning whether I want to or not
What do I need to do to get this running?
Thanks so much to all replies
Thought I'd post a new thread on problems I have when I tried an upgrade last week.
Upgraded the IPO from 9.1.12 to 11.0.4.
Moved on to upgrade the VMPRO from & to same releases.
Couldn't get logged into the VMPRO after upgrading & voicemail wasn't answering.
Ended up downgrading it back to 9.1.12 for now.
Posted earlier the problem & someone says I need to Enable the VMPRO client access through the VMPRO Web Management.
Never have or knew there was a Web Management for VMPRO & can't get in it.
Only have about four customers with VMPRO (first time upgrade) the 100s of other customers just use the Embedded.
When I go to a browser & put in of VMPRO/voicemail I get the attached file.
When I go to the current 9.1.12 VMPRO then Help/About it says Web Services N/A
I'm far from an IT guy, but learning whether I want to or not
What do I need to do to get this running?
Thanks so much to all replies