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VMIB configuration

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busso

Technical User
May 11, 2010
4
AU
HI

I have been following a number of threads here to get my voicemail working correctly.
I have setup the following.
An Aria 24 with 4 CO lines and 6 digital stations, VMIB card and Lanu card.
I setup the system so that when it is set to night mode VMIB answers the call, I then get the call to transfer to the attendant station when no response is received, to leave a message.
I set the attendant station to forward to VMIB, which seems to work for calls from other stations, but does not work when the call is transferred from the night message.

I have everything working except the attendant station answering the external calls.

Any ideas why this is not working?

Thanks
 
Do you use ISDN lines and the DDI table in PGM231 or analogue trunks using the dialling table in PGM144?

///doktor
 
Hi, thanks for the response, it looks like a new firmware was released last night that allows hunt groups to overflow to a voice message. This solves my problems.

Thanks
 
Thanks for your status update - wellcome back.

///doktor
 
Hi Busso, just out of curiosity what version software have you just received?
 
Hi Busso

Thanks for that... Ver 3.9 has not been released in NZ and I liked the idea of having a group mail box... that's why I asked.

Something for us to look forward to!
 
I would have thought the release would have been global.
The group mail box made setup so much easier. We had a couple of customers looking for this feature and when it was released it only took 15 mins to get it working properly.
Hope you get access to 3.9 soon.

 
Normally, it would take a short time to get it to work - with LG...

///doktor
 
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